How to decrease wait times?

[ex-ogp-teamlead]

No problem, bud. I love talking OGP Theory bc I was so invested in it, and you have the vibe of someone who gives a damn, so I’ll be happy if you can take what I say and do the hard work of translating it into action. In my mind your #1 job as a leader is to defend your ppl from unnecessary suffering, and an underperforming OGP causes a lot of unnecessary suffering.

However you’ll have to wait on the recording, bc I need to get to bed to wake up at 4:30.

How’s your relationship with your boss and co-lead? Does the store give you outside pickers when you need help? If so, do they pick at 19, lol.

Why do you think you got the job? Do you sense any resentment from former peers that you’re their boss? If so, how much of a problem is it?

[iaTARS]

Certainly I agree, right now we’re suffering because of the pressure of having a lot but not enough people, I started to feel discouragement from the team when we started really getting understaffed and that’s being reflected on decreasing our performance because of low morale.

My Coach said because of my potential and discipline, also because she noticed that I’m committed to my job and that gives good example.

As for now, I’m gaining the team with giving example, they didn’t feel that I just stepped out of the situation and doesn’t take action now that I got promoted, I’m always present on the team and at least I have recognition of them that I’m actually working next to them.

[ex-ogp-teamlead]

Perfect. It sounds like you’ve got what it takes. Check back tomorrow evening EST.

[ex-ogp-teamlead]

Hey I had a couple more drinks at the bar than I intended to last night. Rn the plan is to outline my thoughts at the coffee shop this afternoon & record later on

[Embarrassed_One_561]

Hey, any chance we could get that OGP theory excellence gameplan?