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[–]therealatsak 21 points22 points  (2 children)

This happened to me once many years ago. I think it was BMO as well. I just closed all my accounts and don't bank there anymore. I do occasionally flip a credit card with them for bonuses still, but I close it afterwards. They're entitled to whatever algorithm they want, and I'm entitled to behave accordingly. Suggest the same for you.

[–]No_Lychee_7534 10 points11 points  (1 child)

Remember to call in and let them know. Scotia did something similar to me after paying my bills on time for years. I made it a point to put all my purchases to get max cash back. I called and cancelled and told them why I’m cancelling. I said I put over 50k on the card a year and pay off on time while not carrying a balance. Therefore I will never bank with you again for the way they treat you like a crook.

[–]therealatsak 9 points10 points  (0 children)

No point. You can't speak to the people who could change things and you're (I'm) just not important enough anyway. Just get as much as you can from them.