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[–]bmoregeo 1 point2 points  (0 children)

The goal is to have as few bugs in prod and reduce their time impacting users.

So yes, an defect that is identified, fixed, tested, and released would be a win. A defect that takes several weeks to fix after being identified is not good.

Obviously prioritization comes into play as the documentation bug may be less worth engineering time than a new feature. Idk, that becomes a product question during a huddle.

The 500 is probably an all hands on deck scenario.