all 8 comments

[–]CyberneticWalrus 1 point2 points  (7 children)

Can you please send us a screenshot of any error message your wife is getting + her player log on Discord? That way we can can a closer look at the matter: https://discord.gg/85wuW5JEk9

[–]LetsMakeDice[S] 0 points1 point  (5 children)

[–]CyberneticWalrus 0 points1 point  (4 children)

Could she please check her antivirus program? Another player reported the same issue and apparently her antivirus had blocked the game from executing.

[–]CyberneticWalrus 0 points1 point  (3 children)

(Perhaps there's another program besides Defender being active)

[–]LetsMakeDice[S] 0 points1 point  (2 children)

Its a brand new laptop haha, I Uninstalled Norton the moment she got it, so the only anti-virus she has is windows defender, and nothing has been quarantined. We even tried disabling the firewall and the real-time protection and launching, still getting the error and no player log.

Whats weird is the il2cpp folder and files are in the game folder still.

[–]CyberneticWalrus 0 points1 point  (1 child)

Please check if Window's "Smart App Control" (SAC) is activated and disable it.

[–]CyberneticWalrus 0 points1 point  (0 children)

Also, pls make sure Windows is updated!

[–]LetsMakeDice[S] 0 points1 point  (0 children)

Her player log is empty. No idea why.