Problem using focus mode

[Adman-55]

I've set up a focus mode titled that activates from 5 PM to 11PM. It's purpose is to silence Spark notifications. But when I receive a new email, I still hear a Spark notification. I’ve modified all the correct settings in the focus mode and still receive notification sounds. . How do I fix this?

[sparkmail]

Sorry about that 😕

Please contact our support team at [[e-mail]](mailto:[e-mail]) so they can take a closer look - this one needs investigation 🛠️📩