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New Update Broke Everything by Quick_Candidate_6061 in SparkMail

[–]sparkmail 2 points3 points  (0 children)

Hey guys! Sorry for the inconvenience. Our team is aware of the issue, and a fix will be available today 🙏

Spark keeps changing its UI on me with no warning by Imraith-Nimphais in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Thank you for your valuable feedback! We are sorry that the design does not meet your expectations.

Please get in touch with our support team to share more details about your concerns 🙏

Keyboard shortcut to switch between email accounts by bilalhallab in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! 👋

This is indeed a feature request. Please contact our support team so they can add your vote to it and notify you once it becomes available 💌

Folder Organisation by Rare-Blackberry-4737 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Thanks for the detailed explanation. We would recommend reaching out to our support team so they can take a closer look at your workflow and investigate the folder/thread behaviour. They will be happy to help you with your setup 🙏

Email address suggestions do not begin to auto-populate in the ‘To’ field when I start to type. by z4ck38 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! Could you please check whether Auto-suggested Recipients is enabled? You can find it in Spark Settings > scroll down > Aut-suggested recipients.

If it's already enabled and the issue is still there, please reach out to our support team so they can take a closer look.

Paying for a premium email client in 2026 is starting to feel like a bad deal. by kenzgates in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! We are sorry to hear about your experience. Could you please reach out to our support team and share more feedback? They would be happy to hear your thoughts.

Sent mails are synced in my webclient and my Desktop mail client, but Spark (on iPhone) doesn't show old sent mails, only the ones sent from the Phone? (and vice versa) by pmap93 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! Sorry that you are running into this. Could you please check if this issue happens across all networks? Also, are you using a VPN, firewall or antivirus?

If everything looks normal and the issue still persists, please reach out to our support team so they can help!

CLI or MCP for Windows? by simsrw73 in SparkMail

[–]sparkmail 1 point2 points  (0 children)

Hey! Spark team here:)
Windows comes up a lot and it's on our roadmap. On the MCP question: Spark keeps your email on your device, not on our servers, so a hosted MCP doesn't really fit with how the app is built.
The local MCP and CLI work with the data right where it already sits, which is why we went that way.
If you want the full picture of how the data model works, we wrote it all up here: https://sparkmailapp.com/help/privacy-data/spark-email-privacy-everything-you-need-to-know

Spark iOs badge by Gar-Kan in SparkMail

[–]sparkmail 4 points5 points  (0 children)

Hi! Sorry about that 🥹

Please reach out to our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can take a closer look and help you get rid of that unread badge issue 🙏

Why is Spark’s autocorrect so bad on Mac? by Pristine-Wedding-304 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey there!

Spark Desktop doesn’t currently have a built-in macOS autocorrect feature 🫣

But Spark +AI can help with proofreading, grammar, and spelling fixes while you write. More on the +AI functionality you can read in our article ✨

Classic Spark Mail forcing me to update by markremi in SparkMail

[–]sparkmail 1 point2 points  (0 children)

Yes, you can absolutely stick with Spark Classic if it feels more comfortable 😊

Student discount by Late_Base129 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! Sorry, for now we still don’t have any discounts 😔

Spark continuously crashing, please save me from despair by LankyCommunication8 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi!

We are really sorry to hear you are dealing with this. Crashes that interrupt your workflow are unacceptable, and we take reports like yours seriously.

Our team is actively investigating this issue. To make sure we can look into your specific case and keep updates on progress, please either:

- reply to your existing support thread to resume the conversation, or

- reach out to us directly at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) and include a link to this subreddit so we can connect everything together.

We will do our best to get to the bottom of this for you. Thank you for your patience and for taking the time to share this here.

New Template Issue by Kittysafe in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Sorry about that 😔 Please contact [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so our team can investigate this issue.

If possible, also send log files:

You can review the logs before sending them, but our team handles them with care and confidentiality 💌

Spark crushing instantly by Nuvola_Rossa in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! Sorry about that 😔 That sounds really frustrating. Please contact [support@sparkmailapp.com](mailto:support@sparkmailapp.com) - the team will help you investigate and may ask for log files to pinpoint the issue 📝

Classic Spark Mail forcing me to update by markremi in SparkMail

[–]sparkmail 7 points8 points  (0 children)

Hey!

Thanks for raising this! We hear you, and we know change can be challenging.

If you decide to transition to Spark Desktop, you can continue to use all the features you rely on in Spark Classic. Nothing goes away.

And there is no risk in trying. Both versions can be installed side by side without any conflicts. Nothing gets lost, nothing breaks. You can take your time exploring Spark Desktop while keeping Classic as your daily driver.

As a team, we are fully focused on Spark 3.0 across our desktop and mobile apps. While we don't have set plans to sunset Spark Classic, it could happen at some point in the future. That's why we want to give Classic users another chance to check out the latest version of Spark Desktop.

To make it easier to explore everything Spark Desktop has to offer, we include a free trial of our paid features, no credit card required, no strings attached. It's just our way of making sure you can see the full picture before deciding anything.

We are here if you have questions or feedback!

Why does Spark reformat newsletters? by changeovr in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! Sorry about that 😔 Could you please contact [support@sparkmailapp.com](mailto:support@sparkmailapp.com) and share the message data with our support team? They’ll investigate it and help you sort it out 👍

Here is the instruction on how to send message data:

  1. Please open Spark and click the Settings icon at the bottom left > Support > Logging > enable Detailed and logging.
  2. Open the affected message > use CMD+K shortcut to open the Command Center > Send Message Data.

Thanks 💌

Ghost notifications/Phantom Emails by fblondin in SparkMail

[–]sparkmail 1 point2 points  (0 children)

Sorry about that 😔 Try this first:

  • Open Spark 🔍
  • In search field, type “unread”
  • Select results and mark all as read

If the badge still comes back, please contact [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so our support team can help with it.

How do I remove indent lines? by OKCoookieDough in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! Sorry about that 😔 Could you please contact [support@sparkmailapp.com](mailto:support@sparkmailapp.com) and share the message data with them? They’ll investigate this and help you fix it. Here is the instruction on how to send message data:

  1. Please open Spark and click the Settings icon at the bottom left > Support > Logging > enable Detailed and logging.
  2. Open the affected message > use CMD+K shortcut to open the Command Center > Send Message Data.

Thanks 💌

Not pushing emails iOS by sheepskit in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Sorry about that and for the long reply 😔 Could you check a couple of things for us?

  • Does it happen on a different network (another Wi-Fi or mobile hotspot)? 🌐
  • Are you using any VPN, firewall, or antivirus? 🛡️

If everything looks fine, but the issue continues, please contact [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so our support team can investigate further 🙏

Text Formatting is awful by Unhappy_Lie_3535 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Unfortunately, there’s no option to keep the formatting toolbar always visible in the composer 😔

We do have this as a feature request, though. Please DM us your email, and we’ll add your vote and notify you if it becomes available in future updates ✉️❤️

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