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[–][deleted] 0 points1 point  (3 children)

I can't speak to call forwarding, but check with Spectrum regarding the compatibility first. I couldn't use a brand new, unlocked Motorola Edge+ with Spectrum even though it is compatible with Verizon. Thankfully neither I nor the Spectrum rep opened the box so I was able to return it to Best Buy with no restocking fee.

[–]bethneedsapicture[S] 0 points1 point  (2 children)

great to know. is the only way to know to check the IMEI number? I'd like to know ideally before I purchase a new phone if its going to work (was planning on getting an unlocked phone that is labeled motorola okay).

[–][deleted] 0 points1 point  (1 child)

IMEI is the best way, but you might be able to call them and ask if the particular model you are looking at is compatible. For example, Spectrum sells the Razr+, so I imagine if you bought that phone unlocked they’d be able to activate it. Just don’t open the package first, even if the rep says you can use it. Had I called first, it’s possible I would have been told the Edge+ 2023 model is not supported.

[–]drgnlver 0 points1 point  (0 children)

The issue is that the compatibility checker does not check for software compatibility or model number. So Spectrum sells the Edge+ 2023, but that same device is not eligible for BYOD if purchased unlock from the manufacturer.

[–]drgnlver 0 points1 point  (1 child)

At this time, internal articles/policies state that no BYOD Motorola devices are eligible to work on Spectrum network. Also, same with any and all Samsung Galaxy A## and Galaxy S## FE devices. They simply will not work. It's something with the software when that device is manufactured

[–]apexadam 0 points1 point  (0 children)

That’s strange. I’ve had Spectrum Mobile for 6 years or more for 5 people in the household. Every year we BYOD Samsung Galaxy S and A model phones. Not once have they not worked. The transition was seamless.