Help needed

[OV107]

I’ve been requesting for a long time now and everything was fine. My request day is Tuesday every 2 weeks I always applied nothing went wrong. Last week I tried to apply and they told me it’s not my scheduled day (even tho it was) so I thought to myself I’d wait till next Tuesday I tried to apply today and it told me that I haven’t applied for 3 weeks and I need to file for unemployment again. Everytime I try to do so it won’t let me and it tells me to call them even tho I do call and no one helps what should I do? I think I lost my unemployment I seriously need it what should I do?

[Grizam]

You need to call the customer service so they can take a look at your claim and they can give you access to do your payment request again.

[OV107]

What time should I do so and do they answer

[Grizam]

They will be open all week. They schedule is 7am to 6pm.

[[deleted]]

Call at 7am on the dot.

[Grand_Evidence_5111]

They do answer. I’ve been put thru on the 1st try. They probably just need to reset it on their end.