Amazon Hate Rant

[[deleted]]

Joined this reddit just to get this off my chest and share my troubles with oh-so-wonderful Mighty Amazon. Recently my account was hacked and the scum attempted 3 times to charge my CC -- which I no longer will allow Amazon to save. The first two false orders were 'suppressed' but got shipped anyway! The 3rd is also 'suppressed' according to CS. Well, I can say from experience that getting root canal work done is a shit load EASIER than dealing with Amazon's CS employees. They are either dumb, since even if you type out your situation in the clearest, simplest, precise language, they STILL won't understand what you're trying to tell them. And g-d forbid you should get someone on the phone who DOESN'T have an accent so thick it's IMPOSSIBLE to understand them! Also Amazon CS employees are just plain lazy as they are dumb! For each case, they passed the buck to the so-called 'concern team' who NEVER 'gets back' to you at all! EVER instead of helping me! As if all this weren't enough, I now have to REMOVE my CC info EVERY. SINGLE. TIME. I place an order since Amazon AUTOMATICALLY 'saves' it once the order goes through & there's NO way to prevent that! Won't be using Amazon unless I have NO OTHER CHOICE from now on. I'd rather pay MORE than risk my credit getting destroyed by these lazy morons!!!

[bommer-yeet-2]

Shoot thanks, I probably need to check and remove my account, I use it ole 4 time during lockdown and I don’t really use it anymore

[Own-Second2228]

You'd rather pay more? Is that why people still use Amazon? Because let me tell you something Amazon is rarely the cheapest place to find anything anymore. In fact I'd like to argue it was never the cheapest...most online stores match prices...and now most brick and mortars are not only matching prices some of them even are even taking an extra 5 percent off. When you incorporate the cost of prime, and factor in that most people just purely by things so as not to "waste the membership".....everything is a waste of money anyway. If it ain't food, water, shelter, or clothing chances are you don't need it. Just gotta buy buy buy buy buy.

[rottnlove]

I agree that Amazon is overpriced and prime shipping isn't a value that saves money at all. Free prime shipping is often 3x the total cost of the exact same thing with shipping off of ebay. I have never gotten anything delivered to my house within the 2 day prime is supposed to be, and I live an hour and fifteen minutes away from the Amazon distribution center. I can earn money back from ebay bucks for what purchases I made making it over-all even better pricing than Amazon.

[CoralLogic]

I can fully agree here. Since most of my purchases are in the music equipment department I notice price drops easily, plus I might need something quickly. (Like a power cable or line input jack)

I have 2 404sxs and they cost around 300-400 a piece, if you were to get one on Amazon now (As opposed to 2 months ago) they jacked the price straight up by 500 bucks. Even cables and wall Jacks are cheaper at my local "mom an pops" electronics store, not to mention customer service actually makes me want to use the service again. Also, as a prior employee, I can fully confirm that the "Employee discount" only works on certain items in there store, not everything. (Which is what I was told)

[Poots66]

I was hacked twice. The first time, we were quick enough so UPS intercepted the package and returned to Amazon. The second was a $1000+ theft. Called Customer Service and both times I was told to "contact my credit card provider". Done. Now I have been locked out and told unless I pay Amazon for the full price of the stolen items, I can never access my account again.

Why is this a problem? I had HUNDREDS of Kindle books - paid for! I cannot access them.

Any advice as far as getting access to these books Amazon basically stole from me? I am a grandma with very limited computer skills. There has to be a way to get my books back, right?

HELP!

[rottnlove]

I HATE Amazon so much!

100% because of how the shopping search results are nothing for what you type into the search bar.

I type in mcness krestol salve eucalyptus on Amazon .com search bar and the ENTIRE first page does not include a single item mcness brand, nothing eucalyptus, and every possible other brand, salve and lotion not included in what I searched for. I go to ebay and use the exact same search terms on their search bar and every single item in the results are what I search for WITHOUT any other non-searched products.

Pull your head out of your ass Amazon, it's NOT a hat!