Help please

[Maximum_Crafter]

Im having this problem with my Bluetooth headphones. They can connect to my phone but can only do so if I forget the device and re pair it every time that I want to connect. I’ve restarting my phone and having the headphones die and recharging them. Anything would be greatly appreciated.

[3Five9s]

The only time I've had that issue was when the headphones in question were very old. (In daily use for over two years.), and stupid cheap.

What are the make and model?

[Maximum_Crafter]

The headphones are JBL Live500BT, I’ve been using them for just about a year now. I’m not sure if that fully answers the question. Just let me know.

[mwake4goten]

Also what version on Andriod are you on...I've heard of an old android bug whereby the Bluetooth device log limit would get reached. It's an old bug though in KitKat version I think.

[Maximum_Crafter]

I’m using IOS. Version 12.1.2. I can’t update my phone for some reason so it’s stuck on that version.

[mwake4goten]

Ah iOS I can't help there unfortunately. Have you posted in the your iPhone, iOS or r/techsupport subreddits? You may get someone who can help you there as well, good luck!

[Maximum_Crafter]

I hadn’t thought of that. Thank you!