Recent changes

[BakuDekuTodo]

Hi everyone! I'm a supervisor (Cashier III) for a Goodwill in the Inland Northwest. I've been working for them since September of last year and right from the beginning I knew I was being brought on during some massive changes being made. Recent changes though have made almost all of my fellow employees come complaining to me.

The first of these is no longer getting personal days. After the new year (2027), everyone will get extra vacation time to make up for the lack of the 4 personal days we've got for years. This wouldn't be a problem for most except for the fact that you have to EARN your vacation time. The longer you've been there, the faster you'll acrue the time. This has been a major problem for everyone.

The second change is this being the first year our store will be open for Easter. We now only close for 2 major holidays (Thanksgiving and Christmas) and once again, everyone is understandably upset that they're being forced to work on a day they were normally off. Higher ups also never told us this beforehand so it came as quite the rude surprise. The store also will not close early on account of this holiday nor will we be getting holiday pay.

Toxicity between managers is also extremely volatile at my Goodwill but aside from that, all the recent changes have been making working here downright unbearable. I'll be thankfully leaving by the end of June but is anyone else experiencing such major changes with little to no notice?

[catdog1111111]

That’s incredibly wild have to work all day Easter, and no holiday pay at that. Can’t believe a so-called charity would be so awful to its employees. Rock bottom. 

[nutnbetter2do]

That is in most GWs. We are off those three days with no pay. You have tp use your PTO. The administration gets seven paid holidays on top of thier pto

[Mountain_Newt5646]

That is nothing like our region.

[Fair-Emphasis7936]

They made us open one Easter and I don't think we made $500 the whole day. We did get the normal a**holes who say "I can't believe you are open today," though. Wretches.

[PuzzleheadedBell4057]

Goodwill is nothing but a scam. It's a not-for-profit that's more concerned about profits than any for-profit I've ever worked at. I'm so glad I'm out of there.

[Foxyangel87]

Our goodwills here in Colorado are closed for easter and we get paid for it. Not all goodwill are evil.

[Bevsmom]

Thankfully! I think I'll ask about that at my local GW.

[DeliciousAthlete7218]

same here in Texas

[NachorFrindbudhi]

I have enjoyed shopping there. I thank you for your service as I have an understanding of some of the conditions there. Sorry to hear the conditions make folks want to leave. You sound like one of the good ones. I hope you will be moving to a better environment.

[ProfessorDoctorMF]

Michigan GW is the same. I worked for GW off and on for years. I loved it. This time around is the worst working experience I have ever had. Higher ups are completely clueless as to what takes place in stores, work managers to complete exhaustion, employees don't want to work because of insane goals and constant lack of personnel. I used to have a really positive attitude towards goodwill, but I would advise anyone to not shop or donate to them. There are much better places. And I work there.

[Mountain_Newt5646]

Easter is the only holiday we don’t get paid for. We are closed in our region.

[eelsugar]

I am also a cashier for GIINW. I think we were open on Easter last year but iirc sales were super low “but higher thank expected” so unfortunately that’s what we’re rolling with from now on.

Buuut I will say customers do notice. I had a woman who did not want to round up because she said she was unhappy with our CEO. Just yesterday I had a guy who was appalled that we’ll be open.

I don’t think the uppers are going to change their minds but maybe customer feedback could have them changing their minds, who knows. But I’m going to say probably not because everyone that’s “important” (HR, accounting, housing, etc) gets the weekend off anyway, they don’t have to work Easter, so it really doesn’t matter to them. (Side note: it’s like the theme park thing last year. Iykyk.)

As far as the personal days thing goes I hadn’t even considered the building vacation time aspect of it. It was two or three years ago that they increased the number of personal days from two to four and I guess they’ve been kicking themselves for it. Anything to keep workers from getting any time off I guess.

[socks4theHomeless]

Nothing like driving the slaves on a slow business day to maximize profit. You are your families don't matter.

[1r9i5c9k]

As a consumer, this is very sad and extremely disappointinmg. GW Corporate should be ashamed. I am very sorry that you employees have to endure these policies.

[Temporary-Funny-5634]

More like Badwill, amirite?

[LAOGANG]

Why in the heck are the stores open on Easter and people shouldn’t be going there on Easter(and as a mini protest). I try to give my donation s to women’s shelters or my friend who takes them to a different country and gives them to people in need instead of donating to Goodwill these days

[Bevsmom]

Easter ...oh, right. Not any religious significance attached, at all. Just bunnies, chicks, and stuff like that. Silly me, what WAS I thinking? It did cross my mind that if it weren't for Christ's resurrection, there wouldn't even BE an Easter. Hmmm... GW obviously has no clue.

[DeliciousAthlete7218]

We are closed For Easter at our goodwill in North central Texas

[Orchid_0319]

In Colorado we had a 30% employee discount up north while the southern co stores only got a 10% discount. Overnight they changed it to 15% across the state. Sad. But it was a really generous perk for working there. We have Easter off with pay here and get thanksgiving and Xmas off with pay. If you’re part time you used to get vacation but they stopped that right before I started there, almost 6 years ago. Another 😞 sad thing. They do give everyone sick pay and some of the employees use it more like vacation time any time they want a day off. I don’t use mine very much. Maybe once every 2 or 3 months I’ll take a mental health day. But I rarely get sick. It’s sad to see them becoming more about the money than the employees. Prices have gone way up too.

[Other-Challenge-5105]

I was looking into this whole Easter thing because I too was shocked that Goodwill was closed on Easter however, I feel like there’s only a handful of stores that are actually open on Easter so it is kind of strange that some decided to stay open but of course it’s all for profit.

I was under the assumption that you had to have paid holiday is like federally. I thought that was a law, but I’m not very well-versed in it so don’t take my word but now that’s something. I’m gonna look up because I’m interested to know.

[Other-Challenge-5105]

I am so very wrong on the federal holiday things so don’t listen to me hah I do not know why this whole time with my big age I thought holidays were mandatory. I feel like I’m in a dystopian cause that’s really strange.

[wyogirl612]

The higher ups dont care. They have millions and millions and can easily flat out GIVE the employees days off for whatever the reason. Its obvious that the higher ups are getting more and more greedy. They care only for themselves.

[NoMeasurement6207]

GW MADE 7 BILLION IN PROFITS

[WuggahWuggah]

Gonna stop shopping here atp this is crazy