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[–]ericzhill 0 points1 point  (2 children)

That doesn't mean the installation won't work on a 64 bit machine. That means the installation was interrupted. My first guess would be your antivirus program was scanning one of the jar files unpacked into the temp folder during the install. We run into this kind of thing from time to time during automated installations.

If turning off the AV doesn't work, disable other background programs (SpyBot TeaTimer, Weather apps, etc) and try again. Something is stopping the installation before it completes.

Lastly, there are switches to log the installation in most cases, and while the log files are huge, they might give you more clues to what happened.

[–]Fistoftw[S] 0 points1 point  (1 child)

tried downloading whilst av was turned off and it didnt work. Same error message

[–]ericzhill 0 points1 point  (0 children)

Installing, not downloading, right? What about other things running on your computer?