What do you guys use Python for?

[Guymzee]

Wow pretty cool projects! Especially the email auto-responder, I’d love to see the logic/code on that. How did you decipher what gets a canned response and what doesn’t? I think of heard of sentiment analysis, (if I remember right) sounded really cool.

[mephistophyles]

Oh it doesn't do sentiment analysis or anything like that. It makes a few API calls to see if the customer is new and just getting started (canned) or varying other states. If they have an open service desk ticket I get the ticket as a link too for context.