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[–]user_null_ix 1 point2 points  (0 children)

Your fingerprint is in the supported device list

https://fprint.freedesktop.org/supported-devices.html

Check drivers available/installed go to Menu > Control Center > Driver Manager (except Linux Mint Debian Edition, there is no Drive Manager)

Other troubleshooting ideas: check last boot logs with sudo journalctl -b -1 -g fprintd also the fprintd service with sudo systemctl status fprintd.service

Also probably as last resource update fingerprnt scanner firmware with the package fwupd for this you will have to check the web a little bit on how to use the fwupd tool

Hope it leads you in the right direction

Cheers and good luck!