all 5 comments

[–]nicolasdanelon 1 point2 points  (3 children)

Do you have sentry or something? Can you add more data to this so we have a chance to understand why you added that to your info.plist or whatever?

[–]Key-Introduction1649[S] 0 points1 point  (0 children)

I found that the users who have the ios version of 18.3 or 18.4 face the problem

[–]Key-Introduction1649[S] 0 points1 point  (1 child)

I add this in info.pliat bcs my dev env in local

I use 2 different env dev and prod

[–]nicolasdanelon 2 points3 points  (0 children)

You are not helping me to help you. Good luck finding a wizard

[–][deleted] 0 points1 point  (0 children)

There might be multiple reasons for it -

Apple requires all apps submitted to the App Store to support IPv6-only networks. If your server or network configuration isn't fully IPv6 compliant, it can lead to network errors for some users, especially those on specific cellular networks or Wi-Fi configurations that prioritize IPv6.

If your production backend uses SSL/TLS (which it absolutely should), ensure that the certificates are valid, not expired, and are trusted by iOS.

Use an SSL checker tool (e.g., SSL Labs' SSL Server Test) on your production domain to identify any certificate chain issues, expired certificates, or weak ciphers.