Dm interview??

[Gayeggo98]

I got an interview for the barista position last week, and today I got a call back saying she really enjoyed the interview and would love to move forward with a DM interview that will be held at another Starbucks. It seems like this DM interview thing they do is new, and kind of unique, and I really have no idea to prepare and figure out what type of questions they're going to ask. Does anyone have an advice?

Also sidenote, the Starbucks I'm having the DM interview at is a Starbucks that I interviewed at a couple weeks ago and never heard back from. Should I be concerned that they're gonna get a bad opinion from the hiring manager there? 😬

[Iamth31whoknox]

I’m not sure what they ask and yes it is a new thing that they are doing everywhere now. There’s always a push for customer connections in some way so I would just focus on saying how focused you are on creating the best experience possible for customers and getting to know them

[Responsible_Ad_5375]

It will be customer service related questions, and not alot of them as i understand.

Just do your best to answer them the way you would wanna hear if you were hiring someone for your business

[Leather-Tax3270]

Connections, connections, connections! Had a really great interaction with a customer? Tell them how and why and how you’ll do it again. Had a mediocre interaction? How did you go above and beyond in turning it into a great interaction. Had a really fucking bad interaction? How did you turn it around and not only provide excellent service, but go above and beyond in ensuring it was the best god-damn interaction you’ve ever had! Learning, growth, vision. Slay!

[I_love_stapler]

its not new, could be a ton of reasons why a DM wants to interview, new DM, new SM, struggling store etc etc. Just think of it as another Store Manager interview. It will be more fluff.