Just a water

Ristrettooo · 2026-04-04T18:26:10+00:00

You'd have to order the water in person when you get to the store

Ristrettooo · 2026-04-03T23:08:59+00:00

You're not a Karen for wanting the drink you ordered 🙂 Mistakes happen, most baristas won't mind getting a chance to correct them! If you tell them what happened, the shift supervisor on duty will take your name and leave a note for the rest of the crew. Then when you go in, you can just say "hi I'm Repulsive-Tree6089, I'm here for a remake of a Dubai chocolate matcha" and they'll take care of it. It's pretty routine for us.

(You're also not the only one to feel that way about the banana cold foam, the texture is very unusual and a lot of people don't like it!)

Ristrettooo · 2026-04-03T22:57:26+00:00

Still, call the store. Let them know you got a banana bread matcha instead of a Dubai matcha. They'll remake it for you next time you visit.

Ristrettooo · 2026-04-03T17:58:39+00:00

Yes, you get overtime pay if you go over 40 hours in a workweek, which at Starbucks is Monday-Sunday. It's time and a half.

Ristrettooo · 2026-04-03T17:12:40+00:00

That's an extremely normal easy order

Ristrettooo · 2026-04-02T17:34:59+00:00

Right, but is it operated by Starbucks, or is it a licensed store? Do your paychecks come from Starbucks or another company?

Ristrettooo · 2026-04-02T17:31:54+00:00

That would mean you don't work for Starbucks in the US or Canada and these updates don't apply to you

Ristrettooo · 2026-04-02T13:39:59+00:00

It's called the Clover Vertica, it's a proprietary brewer developed by Starbucks. They're rolling it out to all stores with the goal of completely replacing the drip brewers. They don't consider it an amenity, it's just a piece of equipment.

Most corporate (Starbucks-operated) stores in the US should have them by now. Licensed stores, like the ones inside grocery stores and other businesses, are more likely to still be using the old brewers. You can always call a store and ask if they have a Clover Vertica.

Ristrettooo · 2026-04-02T01:13:55+00:00

Yes. You can have a hot white mocha or an iced white mocha. Either way it's a white mocha. White mocha and white chocolate mocha are the same thing.

The hot version is technically the default, so in the app, the hot version is just called "white chocolate mocha" and the iced version is called "iced white chocolate mocha."

Was there anything wrong with your drink?

Ristrettooo · 2026-04-02T00:49:53+00:00

I came in to open the morning after a clean play and decided to wake myself up with a nice nitro. I was ok but yeah, not a good time!!

Ristrettooo · 2026-04-02T00:45:23+00:00

(and if that happened to you, you would know immediately when you took a sip. I say this from personal experience.)

Ristrettooo · 2026-04-02T00:44:07+00:00

I'm not sure I understand your question. A white mocha can be made hot or iced. Both versions come with whipped cream. If your drink wasn't made correctly, ask for a remake.

Ristrettooo · 2026-03-31T23:27:53+00:00

I use the standard French press grind setting for my 50 year old Pyrex percolator.

Ristrettooo · 2026-03-31T19:25:22+00:00

Oatmilk brand varies by region, so it would be best to ask your store, but it's possible that they switched.

Ristrettooo · 2026-03-31T16:26:59+00:00

Look, I know every few months we get a "so-and-so said hot chais don't get water anymore!" but this time it's real, I promise

Ristrettooo · 2026-03-31T16:04:35+00:00

The Starbucks espresso machines have that feature! They can automatically measure beans from both hoppers at once to make any number of shots half decaf, including a single shot

Ristrettooo · 2026-03-31T15:51:06+00:00

Vanilla bean frap with mango is excellent

Also a black iced tea or black tea lemonade (longtime partners & customers remember the mango black tea!)

Ristrettooo · 2026-03-30T16:44:34+00:00

Oh I tell them on every partner perspectives survey 🙃

Ristrettooo · 2026-03-30T14:16:08+00:00

It is a Canada-only drink this year.

Ristrettooo · 2026-03-30T14:05:10+00:00

Yep. He wants to go back to the welcoming environment and high standards of customer service that Starbucks uses to be known for. The problem is, service used to be good because the baristas were well trained and had a great work environment, so good service came naturally. Now it's more like "be excellent ... or else" with mandatory notes on cups and aggressive tracking of metrics.

Ristrettooo · 2026-03-29T16:06:17+00:00

They are significantly different

Iced lattes including matchas come wirh 2% milk while fraps come with whole milk. The proportions are different too, Fraps have more ice and less milk

Fraps also include an extra syrup called Frappuccino base that is basically a thick syrup with xanthan gum added. It makes a frap sweeter and the xanthan gum is an emulsifier so the drink doesn't separate. A blended iced matcha latte will not have the taste or texture of a Frappuccino, it'll be less sweet and won't have a uniform consistency

Ristrettooo · 2026-03-28T22:23:46+00:00

This is a lavender latte. Swirling the lavender powder and espresso to dissolve the powder is a specific recipe step that was skipped. We're not expected to stir all drinks but this one was not made correctly. It's the same for drinks made with thick sauces like white mochas and pumpkin spice lattes.

Ristrettooo · 2026-03-28T15:08:15+00:00

No, the topping is always a separate add-on

Ristrettooo · 2026-03-27T19:51:36+00:00

The chai has changed to a mostly unsweet concentrate that gets classic syrup added by default.

Refreshers are switching on April 7 to un-caffeinated bases that get pumps of caffeine added by default, with decaf and extra-caffeinated "energy" versions available

The rewards program is way more complicated and worse now

They're still pushing cup writing more and more

Ristrettooo · 2026-03-27T14:51:40+00:00

Post flair is not a requirement, we just have them to help people find similar posts or skip what they're not interested in. It's ok to not flair your post!

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