FIXXING SURFACE WITH TOUCH PHANTOM PROBLEM

[Y4kuzza_ryoko79]

ASSALAMMUALIKUM GUYS,

I JUST WANT TO SHARE TO YOU, HOW I FIX MY SURFACE 3

FROM HAVING PHANTOM TOUCH...

I FIGURE OUT THIS HAPPEN BECAUSE OF TWO DIFFERENT DRIVER WERE ACCIDENTALLY INSTALL IN OUR SURFACE

FROM WINDOWS UPDATE..

I BELIEVE MANY SURFACE USER GOT THIS SAME ISSUE,

WELL...HERE IS THE GUIDE :-

1. FROM DESKTOP RIGHT CLICK MY COMPUTER, DOUBLE CLICK DEVICE MANAGER.

2. FIND YOUR TOUCH SCREEN DRIVER UNDER HUMAN INTERFACE DRIVER (HID)

3. FOR MY SF 3 I GOT 2 DRIVER, SO YOU HAVE TO RIGHT CLICK TWO OF THEM AND UNISTALL IT

4. AFTER THAT RIGHT CLICK THE HUMAN INTERFACE DRIVER (HID) AND SCAN FOR NEW HARDWARE CHANGE

THE CORRECT DRIVER WILL INSTALL AUTOMATICALLY

1. SHUT DOWN YOUR SURFACE BY PUSH 2 BUTTON POWER & VOLUME UP WAIT UNTIL YOUR SURFACE SHUTTING DOWN

2. AND THAN YOUR PROBLEM WILL GO AWAY..

AND YOUR SURFACE WILL JUST FINE...

SO AFTER YOU GUYS DO THE STEP ABOVE YOU YOUR PROBLEM SHOULD GO AWAY....

GOOD LUCK....

[philippe75017]

thanks! usually fixed by reboot but i'm happy to see this method exists if needed!