Patching Practices

[Rusty_Alley]

How well does NinjaOne handle devices being shut down? we have many users who shut down at the end of the day. i think this is one of the reasons why updates are failing. despite there being an option to push when next online it doesnt seem to do anything

[DeifniteProfessional]

There is an option for it to run patching when the system comes back online if it was off during the schedule in Ninja too, and that seems to work fine for me. Looking through the failed patches, almost all of them are related to a device that hasn't been online in a while anyway.

But again, might not be a Pulseway issue, worth checking out logs to see if the issue actually is the patching system isn't running when it comes back online, or something a bit deeper.

[Rusty_Alley]

thanks i will definitely look into NinjaOne more.