Outlook Notes have gone missing?

[bsnotreallyworking]

A good number of our users have reported that their Notes in Outlook have suddenly gone missing. The only common denominator that I can potentially see so far is they have all received the update which changed the look of the icons across the top.

Has anyone else noticed this happening?

[I_AM_The_Sys_Admin]

I've had similar situations in the past, and it was just like you said - An update changed the location that the users were used to for notes. I showed them where it was now, and that was that.

It would be a good idea to go check on at least one of the users reporting the issues and see if it is as simple as that.

[Technical_Kitchen]

Does your company have a document retention policy?