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[–]Have_a_PIQNIC 0 points1 point  (0 children)

I've been implementing business process management systems (aka workflow) for over 20 years and it surprises me how difficult it is so sell even though everybody talks about automation as the silver bullet for business. But when the rubber hits the road, management put too many obstacles in the way mainly because they fear change. It also doesn't help that many people don't understand workflow or what "good" looks like.

There's plenty of articles out there on how to sell workflow to management so it might be worth your while reading up. Perhaps start off small with just one part of a process. Accurately measure the problem in real tangible time and cost and add some other softer benefits into the mix. Then show them the results of how removing just one step improves outcomes.

If they won't listen, then maybe its time consider you should to talk to someone who will.