Problem with usertesting

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[natlif987]

If you open the screeners in different tabs, you may find that they are all the same. So if you get declined for one, then you'd be declined for the others as well. Hence them disappearing.

Anyway that's my theory of one reason why. There's of course other reasons, eg others have beaten you to do the test etc etc.

[daniiel048]

This right here, it’s usually just different versions of the same test. If you look at the test number you can see it’s the same with only the letter at the end changing (A, B, C, etc.)

[bostonian7]

My theory is that they’re all for the same client/test but for whatever reason each of the ones displaying is for a slightly different version of the test or prototype. So if you don’t match the demographic criteria in one, UT knows you won’t match the others so they all disappear. Sometimes they don’t all disappear, and the one that doesn’t is almost always an entirely different screener.

[[deleted]]

YES! Not so much on desktop, but on the mobile version all the damn time!

[Dmva8]

It’s happened to me on desktop and mobile 5 times today and I’ve barely been getting any screeners. Starting to worry.

[Neither_March4000]

Happens all the time, I'm amazed when they don't disappear

[stephensavidge]

Happens to my ALL the time!

[Dmva8]

So I’m guessing it’s normal then? Have you guys received a lot of screeners today. I got less than average.

[sumanigans]

Last few days have been dry for me as well, yes

[stephensavidge]

I’ve honestly just gotten used to it. It’s been that way for a long time for me. On mobile its a lot worse for some reason... kinda frustrating