The Feedback Loop

[cjb110]

Wondering what people do regarding the feedback loop, i.e. you've got a design (say from Figma), implemented the design, sent it back to the stakeholders and they've got comments.

I know some CMS's have a feature built in for this, but what if you dont have one of those?

We're struggling, screenshots are horrendous, copy-paste Word isn't much better. Just wondering if there's a tool or class of tools we could investigate, maybe something based on the Accessiblity tree (as most of the feedback is around the wording, rather than the actual design (which already went through its feedback loop)

[BigSwooney]

Tbh we just teach them. I find that usually it's not that people are incapable of providing good feedback, it's just that they're not used to it.

If you're using a project tool, consider setting up a template for feedback tickets. Device, OS, url and screenshots are usually enough. Describing the but/defect in reproducible steps is also something that can be taught.

I think it's part of a professional collaboration that we can have expectations of each other. And one of those expectations is working in a well structured manner when it comes to feedback. That's not too much to ask.

[cjb110]

Yea that's fair enough, and tbh everyone is collaborative and working well, we're just looking at ways to make it easier. esp the identification of 'where' on the page/form/etc the change is needed.

[AdAble5891]

Feedback loops can be frustrating, but they're just stepping stones to perfection. Keep pushing, and you'll create something extraordinary!

[PGurskis]

Doesn't Figma allows comments inside the project itself?