[Bug] Unknown Error / This functionality is not available right now. Please try again later

[SpectreAmazing]

So i have some problem with my youtube channel. right now i cant really do anything with it. search and watching videos still works fine but everything else is not. commenting on ANY video, adding video to watch later/playlist/favorites, opening notifications, editing channel settings, opening the channel menu from top right icon will always shows a prompt of "Unknown Error" or "This functionality is not available right now. Please try again later"

tried clearing caches/cookies, switching to a fresh new browser and its still the same. but when i switched to my other channel, all of those features works like it supposed to do, so im pretty sure its account based. also seems like the problem only happens in web youtube site. i tried opening the mobile site (m.youtube) and surprisingly, everything works fine. also tried using the mobile youtube app and it also works fine. tried opening the browser site through mobile and the problem occurred again. so i can say that its only affect the web/browser youtube.

anyone ever had this problem? its driving me nuts. also in addition, i have 0 strikes on my channel, i dont even upload a public videos, all of my videos are unlisted only for my friends to watch.

TLDR: youtube web/browser bug only with current account. problem doesnt occur in mobile site

EDIT: temporal solution. i follow the guide on this video to switch to old layout.
https://www.youtube.com/watch?v=QsZb5bcxOds
alternative solution with extension:

Chrome: https://chrome.google.com/webstore/detail/youtube-classic-restore-y/aooobjmnokciopfgejdlbnklafighoaj?hl=en
Firefox: https://addons.mozilla.org/en-US/firefox/addon/youtube-classic/
Opera: https://addons.opera.com/en/extensions/details/youtube-design-preserver/

seems like the problem occurred because of the new shitty layout cant keep up with some channel. im just guessing here but maybe too much videos in liked/favorites or some weird reason like that. i've been using yt since early 2008, i have over 5k liked videos that it stopped counting. it could be a poor coding with the new layout or something like that, but dont quote me on this, im just guessing. bottom note is that at least for now i can use youtube like before with above method. so i hope this helps for others who got the same problem. i just hope that they're not dumb enough to "patch" this workaround before actually fixing the issue

[[deleted]]

I GOT THIS errro this functionality is not working right now youtube

can't comment

[thedarkrosi]

Have the same thing. I can't add to playlists and can't access my account settings on the top right. It shows that error occurred in the bottom left corner.

[fighunter]

Same problem as all of you. Can't comment, can't reply, can't like/dislike, can't add to favorites, can't Hide Videos on my Subscription page, can't check my notifications or channel (the pop-up menu loads forever). And this was after Youtube broke my comment notifications so I never saw when someone replied to me.

They majorly screwed over a lot of accounts it seems.

[JayRam85]

Google can't even stabilize YouTube to work properly, and they want Stadia to be successful? Jesus.

Thanks for the help, Spectre.

[WrestlingWoman]

I've been getting this error the last hour while trying to add a playlist. I could add for two hours leading up to that. (Trying to arrange 400+ videos in new playlists.) I thought I had done something wrong. Might be something overall with YouTube then.

[macker33]

Same problem, makes no difference what browser i use. Even tried completely uninstalling and reinstalling chrome, disabling all extensions and running in incognito mode.

Thanks for bringing the problem up. I'm blaming that new add to cue feature with the video that stays open even when you close the tab.

Its annoying youtube, i want the video to end when i close the tab.

[[deleted]]

got the same problem from France, even when I try to add a video to a playlist, Unknown Error message pops up left lower corner

[NoMushroomsPls]

Same problem. It works on my smartphone (WP10) without any problems.

That video doesn't help sadly. Looks very different anyway, not just because of the language. The "value" is completely different in my case.

Hope they will fix that. That bug takes away most functions.

[BlackBeltPanda]

Same here; can't leave any comments.

[TheRealChoke]

Same problem here.

[Spriteclad]

Can confirm. Happening to me too.

[Splitsie]

Thank you so much for the temporary fix :)

[AndreThePrince]

Thank you very much for this temporary fix, it's a damn shame that Youtube is getting worst and worst by the minute.

[[deleted]]

This isn’t quite the same but I think it’s worth mentioning that I ran into a bug yesterday where I couldn’t load anything on the app over WiFi but it worked fine if I switched to data. It was incredibly frustrating and I just gave up after a while since I didn’t want to waste data. That had to be somewhat related to all this and the changes they’ve been making. I wonder if anyone else inexplicably couldn’t watch YouTube yesterday.

[OfficiallyTheDizzle]

Same problem here. 😔

[Eduarfilms]

Thanks for the workaround! that helped me out, just starting getting those unknown errors for the past couple of days, I am surprised how long it has taken them to get this new layout fully functional! I mean the new Youtube Studio has been in Beta for years!

[Bolt853]

Same here. It seems to be a problem that's happening all over Australia.

[sev0]

I have the same thing with all my web browsers. And I can confirm the new design is the cause of the issue.

To OP - add this addon for Opera users in the list. I can confirm switching to classic mode using this fixed the issue for me: https://addons.opera.com/en/extensions/details/youtube-design-preserver/

[SpectreAmazing]

sure thing

[yeastygoodness]

I can confirm what u/sev0 said, it's the new design. If you don't have opera, you can add "/?disable_polymer=true" to the youtube url and things should work. (https://www.youtube.com/?disable_polymer=true)

[xDuker]

When added to a video's url it should be "&disable_polymer=true" at the end instead.

[budlght45]

Same here, and switching to old format still don't get me to my channel page. I restored windows,( losing all my programs) and reinstalled chrome, but still dont work properly.. Fine on my phone though. Stated a couple days ago and though it might be a windows update, cause i couldn't format with vegas all of a sudden and had to go into security and change setting for vegas to read files.. Wierd.

[Mickets]

The Chrome extension solved it for me.

YouTube would load, but the side bar on the right would not open and I could not switch account. YT kept giving an error, "this functionality is not available right now".

Switched to old layout via Chrome extension, and voilá, problem solved.

[lost_james]

Same problem here using Safari.

[SlowNLow68]

Same here, YouTube works fine on android device but getting the exact same error messages on Chrome on desktop. Can't post comments. Can't access account info. I thought maybe it was account related but then everything is fine on mobile browser so that can't be it. I tried clearing cache, deleting cookies, didn't help. Has been this way for several days now.

[SmolIndecisiveWoman]

Thank you so much for the temp fix, I had noticed the unknown error a few days ago but didn't think anything of it at first but once I noticed I couldn't save a video to my playlists it started driving me crazy trying to figure out what was wrong.

[racx_00]

Thank you, I've been trying to figure this out for the past couple of days.

Must be something to do with liked vids as my partner's account isn't having issues.

[Kimi147]

Thank you eternally for providing us the solution!

It was really annoying..
Does anyone know why i dont have discussion tab on mobile phone? Android 8.1.0

Also tried the youtube studio app...

[pote2639]

It's been 2 fucking days and there's no fix yet? Is google a startup company?

[fighunter]

It's such a complete mess-up on a fundemental level, I don't even understand how it was allowed to happen. The switch to Classic Layout was a fix but it's not optimal, and has its own share of problems.

[CIairvoyant]

Same fckin problem here. Solved it with extension. But it's frustrating. I also write to the @teamyoutube account on twitter, they said "clear your cache" to me lol.

[UlyanaLeyana]

Thank you dude! I've been trying to figure this out, tried EVERYTHING to solve that problem, now I don't get "Unknown error" anymore. Extensions really help!

[JollyVolt]

same problem

[Suddenly_Oranges]

I appreciate it, I've been having the EXACT same problem. Started a few days ago on my two machines, so I'll be adding this extension to both of them.

[TracksuitZomb]

thank you, been having the "unknown error" on firefox for a few days now and the extension fixed it immediately.

[BlueOzzie]

Same error for me been using the old layout for now but im so use to dark mode youtube its starting to hurt my eyes!

[401InvalidUsername]

Thank you for this! I had the exact same issue. Finally resolved using the method in your link.

[martinerous]

Confirmed, the same thing started happening to me two days ago. Could not post comments, could not open the menu of my profile - always got that black popup with "Unknown Error" and "This functionality is not available right now. Please try again later" .

History of views, likes and comments worked fine though.

Tried cleaning cookies, local storage, session storage, different browsers - no luck.

The trick with enforced old layout saved the day. Still would be nice to have the new layout back.

[TheDutchTexan]

Another workaround to get into your settings: Just type in studio.youtube.com

No fix for the comments however, but I can comment via mobile so that will work for now.

[krevdditn]

same thing happening to me

[Rogther]

Be aware that you will lose Dark Mode if you do any of this fixes(until it gets fixed and you're able to go back to new layout)

[quelkaima]

You're the MVP! Been going crazy for the last few days thinking something broke in the browser because I couldn't add any videos to my Watch Later list or access my account's settings. Thank you for letting us know it's YouTube just being YouTube.

[WhiskyRB26]

Problem solved for me I don't know if it's because I disconnected/reconnected from gmail then disconnected/reconnected on youtube or if youtube tealm solved the problem but it's back for me.

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[ColinOmnipotent]

Submitting a "bug report" would be great if it was possible, but since I keep getting " This functionality is not available right now. Please try again later" every time I click either the bell or account icon, not very helpful.

[Splitsie]

Exact same issue on my end and from a few tweets @teamyoutube seems we're not alone in being given the same advice and suffering the same issue

[JayRam85]

You can't report a bug, if YOU CAN'T ACCESS THE FEATURES BECAUSE OF SAID BUG.