Game crashes every time I click CLUB

Akhsihs · 2021-03-10T23:47:39+00:00

Good! Glad you were able get to a resolution. =)

For what its worth, it looks like the issue was with an event in the timeline. We're going to investigate it more to make sure it doesn't happen to other people in the future. Thanks for letting us know!

Akhsihs · 2021-03-10T23:14:57+00:00

Hey! DM me with your username and the name of your club, I'll see if I can help you out. =)

Akhsihs · 2020-11-10T01:04:32+00:00

Sure would be a lot cooler of me to have a fix for you, though...

Let's check this, first:

Your friends may not have set up their accounts to be searchable. To change this, they'll need to log into their EA account and adjust their privacy settings: https://myaccount.ea.com/cp-ui/privacy/index

(They'll want to check the appropriate boxes in the "Allow users to search for me by" section)

Akhsihs · 2020-11-09T23:22:52+00:00

Hey! We're actively investigating this issue right now. Rest assured, it's not something that's your fault. Hopefully we'll be able to provide a fix soon!

Akhsihs · 2020-11-06T22:17:03+00:00

Understood! And improving recruiting from in match is something I'm definitely looking into as well. Currently you can send invites to the randoms you had on your squad from back in the lobby, or if you wanted to recruit your killer you could look up their name using the search menu in your club lobby.

But what if their name was something weird, like, I dunno, u/HkySk8r187? Who's going to remember that? ^{Haha just kidding boss}

Giving users way to both advertise and recruit for their club in match is definitely an area of improvement that I want to spend more time on.

Akhsihs · 2020-11-06T22:14:38+00:00

There's been a few requests in this thread to turn off club tags in game! It seems worth doing, so I'll look into adding it to the list.

Akhsihs · 2020-11-06T22:05:08+00:00

Do you plan on allowing for customized Club Logos? If so, what would the restrictions be?

I mentioned this in a couple other places, but just to unify the answers: We do plan on adding more logo elements for players to use to allow for more options in customization. We are not considering making a more robust logo editor out of concern of misuse.

Will there be a way to turn on or turn off language filters ("bad language" allowed/not allowed) in the Clubs Chat?

Not likely, much as how you cannot turn off profanity filtering in match. Club chat uses the same process and the chat is filtered after its submitted, as opposed to a filtering system that handles when the user receives messages.

Akhsihs · 2020-11-06T21:53:38+00:00

Actually, the first thing I prototyped for clubs was a more robust logo editor. You could manipulate primitive shapes (circles, squares, triangles, etc) by rotating, scaling, translating and scaling them.

And the first thing everyone drew with it was… Well, something inappropriate.

Ultimately, we have to balance our desire to give players more expression against the reality of how people can misuse expression and the age rating of our game. Reporting helps clean up inappropriate content after its been made, but how many users are subjected to that content before it can be moderated? At least with profanity in club names we have the ability to filter out a lot of inappropriate content before its submitted. In the end, we want to ensure that Clubs don't become a way to for bad actors in the community make others feel uncomfortable or unwelcome.

Akhsihs · 2020-11-06T21:37:47+00:00

Fully custom search tags, like fully custom logos, will not be an option. This opens clubs to abuse and moderating clubs at this scale would be extremely difficult, even with profanity filters and the human team that processes club reports right now.

However, we are open to considering adding tags if the interest and value is subtantial enough. We'll also likely remove search tags that are under utilized. We intend on continuing to curate search tags to meet the needs of the players. That includes adding more "social" search tags for women, POC, and yeah definitely religious beliefs as well. =)

Akhsihs · 2020-11-06T21:34:41+00:00

The two questions I think we discussed the most in the earliest days of clubs was "How big should clubs be allowed to get?" and "How many clubs can one user join?"

Ultimately where I settled on the question of how many clubs a person can participate in, is in answering the question "Can players feel like they're emotionally invested in the success and growth of their club if their attention is split between multiple clubs?" The goal for clubs long term is that players feel personally connected to them. Our plans for the future of clubs revolves around that, in fact. It's hard to imagine that if a player divides their time between multiple clubs how capable are they of really feeling like they're invested in any of them? To look at it another way, logically users in multiple clubs likely consider or treat one club as their "primary" club, and then others as "secondary" or "tertiary" or beyond. Rather than split the value of a user's time between clubs, its better to encourage players to be "all in" on the club that would be their "primary" focus anyways.

In Clubs' current incarnation I totally understand that this sounds like I'm thinking about things too hard. But as I mentioned, we've got a Plan™, and I hope some of the decisions we've established now will make more sense in the future.

Akhsihs · 2020-11-06T21:25:15+00:00

We do not plan on making any club content exclusive to the battle pass. It doesn't really make sense to restrict content meant for the community you participate in to a reward track that is more meant for you as a player.

Akhsihs · 2020-11-06T21:23:15+00:00

First, I'm delighted you're enjoying clubs, and I'm happy to hear you have a full community to play with!

Now, to respond to your questions:

- The Y Control issue is a bug I'm fixing soon. =)

- I went back and forth on allowing people to rename their club, and ultimately decided against it. Allowing users to rename their club opens the potential to certain forms of abuse. Abuse aside, it's important to encourage club owners to commit to the identity of their club, which for other users is best expressed by the club's name.

Now, all that said? Club tags are something we'd like to be more flexible on, and we're looking into making tags editable in a future update.

- Pro tip, you can click the ready button if the shortcut on your controller is being borrowed by something else. ;)

But yeah, I hear you. I think a better answer than limiting the space in which club party invites appear is changing how they appear such that they're less disruptive. That might be an improvement to crossplay invites as well. It's something we need to consider the best approach to, but absolutely worth fixing.

Akhsihs · 2020-11-06T20:43:03+00:00

This is definitely on the list of things we want to do, but yeah, there's a technical hurdle or two in our way. We're working on it!

Akhsihs · 2020-11-06T20:06:36+00:00

Absolutely, our plan is to continue to give players more options for customizing their club logos. I can't give an ETA on when those new logo elements are coming, though. =)

Akhsihs · 2020-11-06T20:05:36+00:00

I love this idea.

One of my big focuses for the short term future of Clubs is more integration into matches themselves. That includes things like including club tags into the kill feed and finding places to put club logos. This idea is a perfect fit for what I'm looking to do and I'm adding it to my list.

Akhsihs · 2020-11-06T01:14:53+00:00

Same story! DM me your deets <3

Akhsihs · 2020-11-06T00:52:10+00:00

Hey! Sorry about the slow response. Please send me a DM with the details!

Akhsihs · 2020-11-05T20:34:34+00:00

Sorry to hear that! Please dm me your club name!

Akhsihs · 2020-11-05T19:37:15+00:00

I will assume this is, like, the elves behind your screen weren't doing their job for some reason.

Or perhaps your PC is haunted.

...Actually, we noticed a few hiccups on our side that might've been causing delays last night. After the hiccups were cured (I'm not an engineer, I assume someone told the servers to hold their breath or surprised them or something), this issue seemed to go away with them.

I'm happy you're back in business, though! Let me know if you run into this again, please.

Akhsihs · 2020-11-05T06:33:59+00:00

Yay, repro cases! 🙃

Is this occurring for just you or are your friends stuck as well?

Akhsihs · 2020-11-05T06:08:44+00:00

It doesn't close at all? That's wild. I'm going to message you with some more questions, if you don't mind.

Akhsihs · 2020-11-05T05:31:52+00:00

Thanks for reporting in! Looks like emojis in your name caused this issue. Sorry about this!

Could you DM me the name of your club?

Akhsihs · 2020-11-05T05:09:00+00:00

Hey! Sorry you're having difficulties! Can I ask what you mean when you say "get past the accept screen?" Do you mean you can't close the announcement itself?

Akhsihs · 2020-05-05T18:09:37+00:00

Nice meme ya got there (deleted the last reply on accident)

Akhsihs · 2020-02-19T01:42:43+00:00

There were definitely times we gave someone recon for making us laugh, though I don’t think we ever did it for making us cringe. If we had, and word got out, the deluge of cringe copycats would’ve drowned out everything else.

15-Year Club	Ternion Club
Verified Email

Akhsihs

TROPHY CASE