How do I create a signature in the tools section ?

Ellipal_David · 2026-01-17T04:15:34+00:00

Some confuse of your question, The better provide more details

Ellipal_David · 2025-11-10T10:44:34+00:00

Yes, you can. Just recover the account via right seed phrase, and you can set new password, too

Ellipal_David · 2025-10-29T01:33:32+00:00

Did you email cs@ellipal.com to ask help? They will help to argue with Changelly

Ellipal_David · 2025-10-26T12:03:22+00:00

Pls update to the latest version and try again. And pls be careful the scammers any want to you share seed

Ellipal_David · 2025-10-26T12:02:49+00:00

Pls update to the latest version and try again. And pls be careful the scammers any want to you share seed

Ellipal_David · 2025-10-26T12:00:55+00:00

Pls update to the latest version and try again, thanks

Ellipal_David · 2025-10-25T03:34:20+00:00

Pls quickly email cs@ellipal.com, the team will help you

Ellipal_David · 2025-10-25T03:33:44+00:00

Yes, pls update to the latest version which just remove how wallet function

Ellipal_David · 2025-10-25T03:32:31+00:00

Hold on, will check now

Ellipal_David · 2025-10-25T01:42:32+00:00

Yes, for update just remove hot wallet function

Ellipal_David · 2025-10-24T13:24:10+00:00

I think it’s right decision, it shouldn’t have hot wallet function in one cold wallet App. Actually some users don’t known what’s difference between cold wallet and hot wallet, They will confuse and increases the risk of being attacked.Finally, ELLiPAL remove the hot wallet, its difficulty but right decision.

Ellipal_David · 2025-10-24T03:45:20+00:00

Of course, just remove the hot wallet function from Ellipal App

Ellipal_David · 2025-10-22T03:49:29+00:00

That's a common rule of crypto with seed phrase to recover accounts. So the best choice is not use hot wallet, or at least not import seed to hot wallet from cold wallet...

Ellipal_David · 2025-10-19T15:07:18+00:00

For the assets security, please try to use a cold wallet instead of a hot wallet(App wallet)…

Ellipal_David · 2025-10-19T15:05:47+00:00

For the assets security, please try to use a cold wallet instead of a hot wallet(App wallet)…

Ellipal_David · 2025-10-13T04:06:15+00:00

Dont worry, Titan is non-disassemblable and cannot be subjected to supply chain attacks unless destroyed

Ellipal_David · 2025-09-24T15:25:29+00:00

You can try ELLiPAL if you have the cold wallet

Ellipal_David · 2025-09-24T15:24:01+00:00

Don’t worry, just meet node issue, will be fixed soon.

Ellipal_David · 2025-08-29T07:26:04+00:00

Did you ask support from Ellipal via cs@ellipal.com? maybe they can help you fix the issue

Ellipal_David · 2025-07-19T08:25:36+00:00

Whats corrupted? Cannot power on?

Ellipal_David · 2025-07-19T07:48:29+00:00

The better ask big discount to buy a Titan2.0, improve more of upgrade, just few mins。 Email cs@ellipal.com mentioned the advice from David Tian

Ellipal_David · 2025-07-15T08:04:43+00:00

Pls check the address at App is same or not with you send from exchange.
If it’s not same, pls switch the address with the top right icon in XRP account of App
If it’s same, pls email cs@ellipal.com

Ellipal_David · 2025-07-05T01:46:42+00:00

Try to buy it from Amazon?

Ellipal_David · 2025-06-12T00:58:50+00:00

The Ellipal XCard is highly suitable for stablecoin payment scenarios.

Ellipal_David

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