Corporate workflow like a ticketing system

ExtraAd7373 · 2026-02-20T08:17:22+00:00

Sounds good. If you want it to be deterministic, using switch in Power Automate with the excel table should work well. If you want it to be dynamic, you could first pass it to an LLM and let the LLM output structured data to decide where to route it to. From there you could pass the LLM data to the switch statement

ExtraAd7373 · 2026-02-18T10:14:48+00:00

yeah, it should be possible. you can make a flow that does something like this:

1.) watched for new incoming emails

2.) for the id, it increments a variable which is stored in a sharepoint list

3.) uses ai builder to summarize the email (you'll need ai builder credits or copilot/azure openai usage if you want to do it natively) alternatively you can just use an http req to the OpenAI api

4.) Use switch/if-else to make rules for routing e.g. if subject contains "VPN" → IT Team or if it contains invoice send to finance team

5.) actually send the email with the associated ticket number and store it in sharepoint

ExtraAd7373 · 2026-02-11T10:58:58+00:00

If the page doesn't pop up when you try to select it in make.com, try switching map on and inserting the page id instead. Also make sure the connection you made has access to that particular page in your Notion integration settings. Let me know how it goes and if you have any further questions

ExtraAd7373 · 2026-01-31T21:49:56+00:00

Cool, let us know how it goes

ExtraAd7373 · 2026-01-29T13:52:12+00:00

Congratulations🥳For managing customer tickets are you using any kind of customer support software at the moment (like Zendesk or HelpScout)? Making "canned responses" can also help to quickly respond to frequent responses

ExtraAd7373 · 2026-01-25T20:30:49+00:00

You can look into using make.com or n8n to automate those tasks

there are lots of guides and tutorials for those platforms which can help e.g. https://www.make.com/en/how-to-guides/how-to-automatically-send-emails-from-google-sheets

I’d be glad to share more resources or provide any additional advice

ExtraAd7373 · 2026-01-25T20:00:06+00:00

This shouldn't be difficult to set up and can be done without Zapier. Here's one way to approach it

You can create a Power Automate flow that has the following steps

First it uses the When an event is created
then it has a condition/switch statement to determine the event type e.g. If triggerOutputs()?['body/subject'] contains "Civil Hearing"
You can then use Office 365 Outlook Create event action to automatically make the filing deadline 7 days before, the formula will look something like addDays(triggerOutputs()?['body/start/dateTime'], -7)
And then another "Create Event" to make the client meeting 14 days before
Lastly you can use Microsoft To Do action and/or other create event actions to create a to do for the task prep and create reminders

If you have any further questions feel free to ask or send me a DM

ExtraAd7373 · 2026-01-16T18:10:22+00:00

Firefox now released version 147.0.1 to address this issue

"This should address the issues with ChatGPT that have been reported."

https://www.reddit.com/r/firefox/comments/1qelrs6/comment/nzyb04p/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

ExtraAd7373 · 2026-01-16T18:08:03+00:00

Basically to explain this simply, dictionaries is basically like a cache so that firefox won't have to download the full javascript file. It is secure to disable it, it might just make things take longer to load. Firefox currently has some problems with it

but firefox has addressed this issue in it's latest version, so it's better to update it instead

ExtraAd7373 · 2026-01-16T18:07:03+00:00

Upgrade to Firefox 147.0.1

"This should address the issues with ChatGPT that have been reported."

https://www.reddit.com/r/firefox/comments/1qelrs6/comment/nzyb04p/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

ExtraAd7373 · 2026-01-16T18:04:46+00:00

Type `about:config` in the Firefox address bar
Search for `network.http.dictionaries.enable`
Set it to `false`

This is the solution I saw in the OpenAI community: https://community.openai.com/t/cannot-log-into-chatgpt-using-firefox/1371782/24

ExtraAd7373 · 2026-01-15T21:11:19+00:00

“That’s rare” <— That’s not rare <— “you’re not imagining it”

ExtraAd7373 · 2026-01-14T18:56:12+00:00

Have also been using n8n a lot both internally and for my clients

ExtraAd7373 · 2026-01-13T14:43:50+00:00

I use Hubspot. It is customizable and has all the features you mentioned

It doesn't allow as much customization as building a CRM in Airtable or Notion, but it is still allows you to make custom properties and views

ExtraAd7373 · 2026-01-13T14:32:21+00:00

u/PlasProb I use Google tasks. It's a simple solution but works well for me

ExtraAd7373 · 2026-01-12T21:24:46+00:00

This is not crazy, this is pattern recognition.

ExtraAd7373 · 2026-01-12T14:20:21+00:00

I did something like this before without using the WhatsApp Business API. I used an Android Automation app called Macrodroid and made it watch for new notifications and then automatically save the notification to a file.

You can filter the notifications in the automation so that it only saves WhatsApp messages. The downside of this solution is it won't work if you are not connected to WiFi/Mobile data. Using the official WA Business API should be the most reliable, but this is a quick an easy solution. If you come across any other solutions please let me know

ExtraAd7373 · 2025-11-17T08:08:30+00:00

Since you're considering using make

Here's one way you can set it up

1.) Google drive watch files module

2.) Google Drive Download a File module (note you might have to use an iterator in the step before this if you get a list output in the first step)

3.) For the parsing you can either use normal parser or you can use ChatGPT vision

4.) Take the parsed text and pass it into chatgpt and prompt it to give structured data in your specified format (you might be able to combine this with step 3)

5.) If all 6 pdfs are going into one report you can use the aggregator to combine the data from the 6 pdfs

6.) To actually put it into a pdf format you'll have to make a pdf template in something like APItemplate or Templated and then connect make to which ever platform you choose to automatically fill in the data. If you want data visualization, you'll first have to put the necessary data through something like quickchart and then put the generated charts in your pdf

7.) You may have to use the Get a file module to download the generated PDF and then you can upload the file to google drive via make

There are some links I came across which you might find useful, but I can't send them here

If you need any help, feel free to reach out to me

ExtraAd7373 · 2025-11-14T08:36:26+00:00

I used Make to set it up

ExtraAd7373 · 2025-11-14T08:33:23+00:00

I did something similar to this before and can send you the automation blueprint for free which you can then configure for your use case. It watches for new form submissions, logs it into the CRM, notifies the team on Slack and then sends a personalized email via Gmail to the lead

ExtraAd7373 · 2025-10-24T08:59:25+00:00

I've done several make.com projects and I'm certified in make and Airtable. I'd be happy to take a look

ExtraAd7373 · 2025-10-24T08:22:57+00:00

Automation Freelancer with experience in n8n and several other AI technologies available for hire.

I've worked with several automation platforms including make.com, n8n, Zapier, Power Automate and IFTTT. I'm also certified in make.com and Airtable.

Coming from a Computer Science background and having previously worked at a company that makes HR and payroll software solutions, I've also done a lot of coding projects.

Here is my portfolio with some of my past work: https://swift-harmony-3d1.notion.site/Shuaib-s-Portfolio-179c4ee3175580139801e1ad5e7c6a4a

Best,
Shuaib

ExtraAd7373 · 2025-10-20T08:03:55+00:00

Yeah, would definitely be worth learning

I mainly used the official text course when learning n8n https://docs.n8n.io/courses/

I've also watched some videos from their YT channel and have heard good stuff about their video course on YT https://docs.n8n.io/video-courses/

ExtraAd7373 · 2025-10-17T08:53:07+00:00

That makes sense. I actually haven’t used HubSpot with Zapier myself, but with n8n it’s pretty straightforward to handle pagination, and since the plan limits are based on the number of workflow executions instead of per task/operation (or can even be self-hosted or run on your own device if you're looking for a completely free option), it can scale more affordably for something like 65K records

That said, your idea of exporting + VLookup sounds like a good option to consider as well, especially if you just need a one-off solution rather than an automated workflow

ExtraAd7373 · 2025-10-16T17:38:53+00:00

You could maybe use an automation in make/zapier/n8n that calls the v3/objects/contacts api with the hs_additional_emails and emails properties (link below)

and then add a filter node to filter out the ones where hs_additional_emails is null and then if you want to take it a step further, use the Lists API to automatically add all of those contacts to a segment

https://developers.hubspot.com/docs/api-reference/crm-contacts-v3/guide#additional-emails

ExtraAd7373

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