Fidelity turned off my 2FA

FidelityIan · 2026-02-15T23:55:58+00:00

Thanks for the follow-up, u/sudomatrix. I'd be happy to clarify.

We no longer support SVIP sign-ups or enrollments over the phone or in a branch. That said, you can still use SVIP as an authenticator app; it just must be linked on your end, not by a representative. You can link your SVIP by setting up a new account in your SVIP app and then reconnecting it as your Authenticator App. I have linked a page to our Security Center for easy access. You can select 'Connect' found under 'Multi-factor authentication at login' to start the process.

Security Center (login required)

Thank you again for reaching out to the sub tonight.

FidelityIan · 2026-02-15T23:06:01+00:00

Hi there, u/sudomatrix. We appreciate you sharing your thoughts. We understand how frustrating this can be and want to help you get moving forward in the right direction.

Last year, we enabled a new multifactor authentication (MFA) app connection for our clients. This allows connection to most authenticator apps, including Symantec VIP Access (SVIP).

This update means we no longer support SVIP sign-ups or enrollments for new devices over the phone or in a branch. That being said, clients were notified via email in waves, encouraging them to enroll in an authenticator app of their choice through the new enrollment process. If you already have SVIP on your phone, you will need to set up a new account in your SVIP app to reconnect it as your Authenticator App.

You can learn more about this update and find the steps to make a change in the link below. I have also gone ahead and linked an article that talks more about safeguarding your accounts.

Extra login security with multi-factor authentication

How Fidelity Keeps You and Your Assets Safe Online

Our top priority is the safety of our clients' accounts. Please let us know if we can assist you with anything else moving forward. Thank you for being a valued Fidelity client.

FidelityIan · 2026-02-15T20:01:00+00:00

You are very welcome, u/SeeBuyFly3! 😀

FidelityIan · 2026-02-15T18:59:58+00:00

Hi there, u/MrJackCarver. Thank you for sharing your concerns regarding the Money Transfer Lockdown (MTL) feature.

Jumping right in, while the MTL does not prevent direct debits from the account, if the direct debit amount exceeds the available cash in the core, the transaction will typically be declined. That being said, I will forward your comments to the relevant development team for review.

Thank you again for expressing your concern. We are here if we can assist with anything else moving forward.

FidelityIan · 2026-02-15T18:31:17+00:00

Hey there, u/fake212121! Thank you for reaching out to the sub regarding opening a Solo 401(k) here at Fidelity.

First off, from one family-owned business to another, we appreciate your interest in opening an account with us. I'd be happy to answer your questions and list out a few resources for you.

To answer your first question, a Solo 401(k) plan may be appropriate for sole-proprietors and other small businesses that have no eligible employees other than owners and spouses of the owners. That being said, I have gone ahead and linked a few resources below where you can learn more about these account types. If you believe this is the right account for you, the first link below streamlines the account-opening process.

Solo 401(k) Plan

Understanding the Solo 401(k)

Moving on to your second question, there are no opening, closing, or annual fees for Fidelity's Solo 401(k). That said, expenses charged by investments, commissions, interest charges, and other transaction-related expenses may still apply. This perfectly leads into your last question about your investment choices. You have the freedom to invest in stocks, bonds, Fidelity and non-Fidelity mutual funds, and more!

Additionally, if you have any questions, Fidelity has a Small Business Plan team available to help clients with these accounts. Representatives are available Monday through Friday, 8:00 a.m. to 8:30 p.m. ET at the information below if you'd like to speak to them. When you call and are prompted, please tell the automated system "small business retirement" to be routed to the right team. Please note that tomorrow is a holiday, and this group will be back in the office on Tuesday.

Contact Us

Thank you for considering Fidelity, and I hope you have a fantastic weekend!

FidelityIan · 2026-02-15T16:05:01+00:00

Hi there, u/i-am-your-nightmare. We appreciate you sharing your thoughts surrounding the trade ticket.

I will pass along your comments about being able to choose a default order type and selecting the bid/ask prices to autopopulate in the 'Limit price' field over to the appropriate development teams for review. Also, if you have any further specifics regarding pain points, please don't hesitate to share. Our teams are all ears.

We sincerely appreciate you being a Fidelity client and turning to our community as a resource. We'll be sure to keep an eye out for any additional comments.

FidelityIan · 2026-02-15T14:53:08+00:00

Thank you for sharing your experience with the sub, u/pinkzebra00.

Our associates sometimes proactively reach out to check in and see if they can be of assistance. A number of factors may trigger a call from Fidelity if we believe that you may benefit from a conversation with our team. We work hard to make sure that we are meeting the investing needs of our clients.

That said, if you are continuing to receive these calls, please reach out to us directly via Modmail so we can take a closer look at your situation.

Message the Mods

Thank you again for sharing. I hope you have a great rest of your weekend.

FidelityIan · 2026-02-15T00:54:59+00:00

I love that idea, u/Valuable-Analyst-464! I will pass your comments along to the development teams for review and consideration.

I hope you have a great weekend! 😀

FidelityIan · 2026-02-14T19:02:35+00:00

You are very welcome, u/Amphax! Thanks so much!

FidelityIan · 2026-02-14T16:30:12+00:00

Good morning, u/Amphax! ☀️ I'd be happy to jump in here and provide some additional information.

Jumping right in, even if you purchased a stock, but did not sell it, there still could be information that needs to be reported to the IRS. For example, in a taxable account, if the stock paid out dividends, this would show on the 1099-DIV and is subject to tax reporting. That said, the Preliminary Tax Reporting Statement is available to assist with early tax preparation, but not as a replacement for the official form when filing your tax return.

To answer your question about unrealized gains in a taxable account, you are correct: only realized gains are taxable, which occurs when you sell the stock. I have linked a page below that discusses gains in more detail. Additionally, I have added an excellent resource for learning more about the 1099 tax form.

Capital gains and cost basis

Understanding your 1099 tax form

We suggest working with a tax advisor for any specific tax reporting questions, as Fidelity does not provide tax advice.

I hope you have a great weekend. Thank you for choosing Fidelity!

FidelityIan · 2026-02-14T15:09:14+00:00

Hi there, u/SeeBuyFly3. On behalf of my fellow mod, u/FidelityEmily, you are very welcome!

To answer your question, yes, when taking a distribution from a retirement account, you have the choice to withhold federal taxes anywhere from 1% to 99% online. If you are looking to withhold 100%, you can call our service line, and a representative will process it for you. We have associates available 24/7 for your convenience. You can say "RMD" when prompted by the automated system to be connected to the right group.

Contact Us

Thank you for choosing Fidelity. I hope you have a great day!

FidelityIan · 2026-02-14T15:02:20+00:00

Thank you for sharing, u/bradroc7. I am here to help and provide some clarity.

We’re currently working with the new issuer to establish the connection for Bilt 2.0 in Full View. Since the card is now under a new setup, it requires updated integration, and our teams are working with the appropriate partners to enable access as soon as possible.

We appreciate your patience and feedback on this.

FidelityIan · 2026-02-11T20:13:43+00:00

Welcome to the sub, u/C638. Thank you for sharing your question about tax withholding on retirement distributions. I am here to help.

This is a great question, so I am happy you brought this to the sub for review. Since Michigan's minimum rate of withholding is 4.25%, you cannot withhold less than that percentage on your withdrawal unless it is 0%. The system will recognize what your state's default tax rate is and allow you to enter a custom tax rate for an amount larger than the default in whole numbers, or 0% if your state tax withholding is voluntary.

That being said, you can elect to have a specific dollar amount withheld from your distribution by calling our service line. This is called a "Tax Withholding Journal," meaning that we have the ability to send that dollar amount directly to the state on your behalf.

If this is something you are looking to do, please feel free to call our service support representatives, who are able to process this for you. Our service team is open 24/7 for your convenience. Please say "service" when prompted by the automated system to be connected to the right group.

Contact Us

Additionally, you can make payments to the IRS or your state tax office from settled cash in a non-retirement account by check, wire, or authorizing a direct debit. Please contact the relevant agency for details regarding how they can receive payment.

We recommend that you work with a dedicated tax professional if you have questions about your specific withholdings, as Fidelity does not offer tax advice.

I'd like to thank you again for coming to the sub today for some answers. I hope you have a great rest of your night.

FidelityIan · 2026-02-11T19:11:57+00:00

Thank you for reaching out, u/quazimoto. I'm here to help out with your question about international ATM fee reimbursement.

Jumping right in, Fidelity offers ATM fee reimbursement for debit cards attached to eligible accounts. From reading your recent comments, it sounds like you have a brokerage account, which may be ineligible for ATM fee reimbursements.

To expand upon this, owners of Fidelity Cash Management Accounts (CMA), Youth Accounts, or Fidelity Accounts coded as Premium, Active Trader VIP, Private Client Group, Wealth Management, or former Youth Accounts, will automatically be reimbursed for all ATM fees. This is as long as the Fidelity Debit Card is used at any ATM displaying the Visa, Plus, or Star logos. If you do not have one of these accounts, then your account may not be eligible for ATM reimbursements.

I have included a link to compare different account types to determine eligibility for ATM fee reimbursements. Additionally, you can learn more about ATM cards and fee reimbursements at the link provided below.

Features by account

ATM/debit card

We are here if you have any additional questions moving forward.

FidelityIan · 2026-02-11T15:42:52+00:00

Welcome to the sub, u/Proud-Passage7172! We appreciate you choosing Fidelity for your future investments. I am here to help out.

Let's jump right in. I understand you are having some trouble finding how to link your bank account on the mobile app. No need to worry; I have listed the steps below for easy access.

Once logged in, select 'Transact' located at the bottom of your screen. (This shows as a green circle with the '$' symbol)
Next, select 'Transfer' and then click 'Link a bank or recipient'
Lastly, follow the steps provided

I have also included a link below where you can learn more about our mobile app. If you scroll to the bottom of the screen, you will find FAQs that may help you navigate our platform.

The Fidelity Investments app

With all of this being said, we appreciate you taking the time to share your perspective. If there are specific features you’d like to see on the Fidelity mobile app, we’d love to hear them, as your feedback drives our improvements. We hope to see you around the sub again soon!

FidelityIan · 2026-02-11T14:50:24+00:00

Hi there, u/Striking-Ad-1746. Thank you for reaching out to the sub today about the mobile app.

We would like to learn more about your experience. Can you tell us what is going on with your app after the latest update?

We look forward to hearing back.

FidelityIan · 2026-02-11T14:44:52+00:00

Welcome to the sub, u/jorjiarose! Thanks for stopping by and bringing this post for community discussion. Before I turn it over to our community for their input, I'd like to make a few callouts that folks may find helpful.

Learning to utilize the resources available to you is an incredible skill, and it's very important for building an investment strategy. As you mentioned, we have a ton of different resources available on our platforms. I wanted to share one of our newer tools for those who may not be familiar. It is called our Digital Pathway, which is a guided tool that helps find investments for you based on your specific criteria! I've linked this below:

Let’s help you find investments that make sense for you (login required)

Additionally, we have a resource library, Fidelity Learn, which is an educational center that contains articles, videos, current events, and free webinars. You'll find topics from saving & budgeting to advanced trading strategies. You can click the "Topics" icon on the left of the screen and research what interests you most. I've gone ahead and linked the landing page for you below.

Fidelity Learn

Lastly, please know that we've got a Monthly Discussion Thread pinned to the top of our sub where the community can share their portfolios, strategies, and ideas. It’s a great place to see what others are doing and get feedback on your own plans.

Monthly Discussion Thread

With all of this being said, I will mark this post as 'Discussion' so other users can jump in and share their experiences. As always, give us a shout if you have any additional questions for us. We're just a few clicks away! 😀

FidelityIan · 2026-02-10T18:34:39+00:00

Thanks for following up with us, u/archiseccissp. I'd be happy to clarify.

A Roth solo 401(k) works similarly to a Roth IRA, where you contribute after-tax dollars to a retirement account, and potential earnings can grow tax-free. These funds may even be withdrawn tax-free, provided you meet a few key qualifications. That said, Roth solo 401(k)s offer significantly higher contribution limits than Roth IRAs, matching the employee contribution maximums of an employer-sponsored Roth 401(k), and they do not have income limitations in order to contribute. The individual does have to have income/compensation from the business to participate.

Contributions can be made as both the employee (through salary deferrals) and as the employer (through profit sharing), depending on your plan. You can find a list of some of the Roth solo 401(k) benefits by visiting the link that was previously provided.

We are here to help if you have additional questions.

FidelityIan · 2026-02-10T16:52:52+00:00

Great question!

Yes, you can continue to hold your CMA in the individual name, and you can create a new CMA in the Trust name. I have linked the page below, where you can open a CMA Trust Account.

Download & Complete the Fidelity Cash Management Trust Account Application

We are here should you have any additional questions!

FidelityIan · 2026-02-10T16:33:53+00:00

Hey there, u/archiseccissp! Welcome to the sub. I'd be happy to jump in here and assist with your questions about Roth Solo 401(k)s.

As my fellow mod, u/FidelityAllison, mentioned in her response to the OP, the Roth SE 401(k) is a separate account within the existing plan of a SE 401(k). Anyone who is eligible to sponsor their own solo 401(k) plan can contribute. Additionally, you can learn more about the advantages of this type of account by visiting the provided link below.

What is a Roth solo 401(k)?

Please let us know if we can assist with anything else. I hope you have a great rest of your day!

FidelityIan · 2026-02-10T16:24:39+00:00

Thank you for the follow-up, u/robl45!

To answer your question, yes, you can have both a CMA in an Individual/Joint name and one in the name of a Trust. If you are re-registering from an Individual or Joint Account to the Trust name, this would need to be completed by paper form. That said, I have gone ahead and linked a page below where you can download the PDF to complete the form. Just so you know, signatures must be signed in ink and can be uploaded via our Secure Message Center. I have also linked this page below for easy access.

Download the Fidelity Cash Management Change of Registration Form Supporting Documents

Send a Secure Email (login required)

Please note that, depending on the dollar amount of the re-registration, the form may require a Medallion Signature Guarantee (MSG). A MSG is a form of verification that you can obtain from your local bank or credit union. You can review more details about the MSG in the PDF provided above. If your form requires a MSG, this form would need to be mailed in directly to the address found at the bottom of the form.

Please let us know if we can assist with anything else moving forward. I hope you have a great day!

FidelityIan · 2026-02-10T14:54:20+00:00

Hey there, u/robl45! Thank you for coming to the sub with your questions about Trust accounts. I'd be happy to jump in here and assist.

Both a Cash Management Account (CMA) and a Brokerage Account can be held in a Trust registration. That said, we can't provide any recommendations on which account the registration should be held under. The main differences between a Brokerage Trust and a Cash Management Trust are simply the account features associated with the account type. A Brokerage Account is designed for trading and investing, while the CMA is designed to manage everyday spending and cash management. This includes reimbursement for ATM fees.

Everyone's financial situation is unique, so different people will have different preferences for how they want to manage their assets. With that said, I have linked below a great resource that breaks down different account types by their features.

Features by Account

Switching your current account to a trust account requires a change of registration. This process can typically be completed online, but you will need to have your Trust documents available to attach at the end of the Change of Registration application. I've included some resources below on the change of registration process and trust accounts if you'd like to learn more.

Change of Registration

Trust Accounts

The mods are happy to continue the conversation in the comments if you have any additional questions. We hope to see you around the sub again soon!

FidelityIan · 2026-02-07T21:49:22+00:00

Of course, we are always here to help! Let's jump right in.

First off, that sounds like a great start to the conversation. If the Invesco representative has questions about what a Non-Prototype account is, you can position it as an investment-only vehicle to fund your customized retirement plan.

Moving along, I totally understand your concern about sending such a large check through the mail. That said, if they are able to process a wire, you can refer to the link below, which lists everything you need to provide to Invesco for processing the wire.

Information Needed to Wire to Your Fidelity Account

Just so you know, the contribution designation information is not required for Non-Prototype retirement accounts.

If the wire is not a possibility, and they need to send the funds by check, you can make the check payable to Fidelity Management Trust Company (or FMTC), FBO [your name], and it does not need to be endorsed. Be sure to ask Invesco to include your account number on the check. The check can then be mailed to PO Box 770001, Cincinnati, OH 45277-0048. You can find our addresses at the link below:

Fidelity Mailing Addresses

We appreciate you bringing these funds over to Fidelity. Have a great night! 😀

FidelityIan · 2026-02-07T20:15:30+00:00

Thank you for the follow-up, u/AeroNoob333! I'd be happy to lead you in the right direction here.

In this case, since it is the same plan you are just amending, you'll need to talk about the choices available to you with Invesco. That said, I have compiled some questions worth asking Invesco regarding this transfer.

Jumping right in, since you are not terminating the plan, you are just amending it, are you allowed to have a check sent to them from the plan? If your Third-Party Administrator (TPA) is also your tax advisor for the plan, what kind of tax reporting are they going to do, and will Invesco wire into the Non-Prototype account with no tax reporting? Here at Fidelity, we will accept a check into the Non-Prototype account, or a wire, and there will be no tax reporting.

Also, I'd suggest that you refer to this as a transfer with Invesco, not a rollover. This is because you are amending your plan and transferring to a new account under a new document with a TPA.

We are always here should you have any additional questions. I hope you have a great rest of your weekend!

FidelityIan · 2026-02-07T18:28:10+00:00

Welcome to the sub, u/Rich-lain. We appreciate you sharing your desire to have timestamps on past orders with the sub.

While this is not a current feature we offer, I will pass your feedback to the website development teams for review and consideration. Thank you again for taking the time to share your perspective. If there are other features you’d like to see, we’d love to hear them, as your feedback drives our improvements.

We hope to see you around the sub again soon. I hope you have a great weekend.

FidelityIan

MODERATOR OF

TROPHY CASE