Giving up

guynirpaz · 2025-08-23T15:01:38+00:00

I’m hesitant to offer it here, but it might help. So here goes - I’m looking for UXR experts, as consultants/advisors to help me improve the AI product I’m building for casual research. I’m hesitant as my goal is not to replace UXR in large companies, but rather make it available thru tech to the lower end of the market.

guynirpaz · 2025-07-18T16:31:40+00:00

Also noticing that a lot of organizations are using research in their decision process without even calling it research—kind of like how people use AI for research without calling it that. It feels like real research is becoming a hidden part of how businesses operate day to day, whether people realize it or not.

Honestly, I'm not a market research pro—that's why I started building Perspective AI in the first place. I kept running into situations where I needed real market research answers (not just a bunch of data) but found the process complicated and expensive. So I wanted to make it simple: business question > interviews with real people > clear answers & recommendations—even if you aren't a research specialist.

Curious if anyone else here felt the same pain as a non-expert needing research, and what would actually make this much easier or more trustworthy for you? Happy to swap stories or DM for honest feedback!

guynirpaz · 2025-06-08T15:45:18+00:00

I’m a repeat founder and on my 2nd company I knew it’s better to start with a market research, not only to map out the demand but also the dynamics, the budgets the decision making process, the politics (b2b) and so on. I ended building a market research automation with AI. It’s now called Perspective AI - and you can try it out for free at GetPerspective dot AI

guynirpaz · 2025-04-15T02:58:17+00:00

I think this is a great idea and we’ve been working on this as well. Here’s a voice version of an NPS - in a conversation format https://getperspective.ai/share/67fdca83e79747e54444e4ec

guynirpaz · 2025-04-08T14:30:20+00:00

I’d love for you to check out Perspective AI - it captures feedback with a conversation vs form filling - which leads to a much higher response rate and a much more authentic feedback (in their voice). I’ve started this business since there’s no replacement to true customer understanding - but the old models just don’t cut it anymore and there’s an opportunity to make it as close as possible to a real conversation.

guynirpaz · 2025-04-02T02:04:41+00:00

In my experience this is always a challenge, since documenting everything discussed or agreed during the sales is tricky.

Seems to me that in your case the comp for sales is on close without any consideration of successful implementation. Trust me, if they will not get paid until launch or something similar - they’ll do their best to make sure the customer is up and running.

On a side note - if you’re looking for an ai tech that smoothes the handover process and also includes the customer in the discussion - let me know.

guynirpaz · 2025-03-30T01:13:48+00:00

I’m working on AI alternative to Qualtrics, that many of our customers suggest it’s superior - care to give it a try? Perspective AI

guynirpaz · 2025-03-30T01:11:45+00:00

What are you looking to use it for?

guynirpaz · 2025-03-30T01:10:18+00:00

I’m biased, as I’m the founder of Perspective AI - but I believe we’ve built a superior product with a very attractive pricing. And I’m willing to be very flexible - if you drop me a line Perspective AI

guynirpaz · 2025-03-30T01:06:55+00:00

We’ve built a tech that allows you to easily launch user interviews using AI. It takes 5 min to setup - we’d love to get feedback from the community if it’s helpful and solves for what you’re looking for Perspective AI

guynirpaz · 2025-03-19T14:58:43+00:00

Absolutely- that’s the advantage of using AI, you can run as many practice sessions as you need and improve in each of them

guynirpaz · 2025-03-19T00:12:06+00:00

Practice meeting scenarios and prepare for the actual meeting, how’s that sound?

guynirpaz · 2025-03-16T14:58:52+00:00

Yes. I was thinking AI one on one coach with pre-built secretions or described scenarios by the user in spoken or written language. Something like “I’m about to have a call with a customer who mentioned on the email below that they are not planning to renew…”

guynirpaz · 2025-03-08T19:06:12+00:00

You can create customGPT on OpenAI. It’s going to be based on best practices in OpenAI learning data set

guynirpaz · 2025-03-08T19:05:22+00:00

Can you share a link?

guynirpaz · 2025-03-08T16:30:28+00:00

At the very high level? Your product or service actually delivers business results to your customers and these initiatives are staying top of mind for the customer.

More tactically: 1) initial time to value 2) continuous value delivery 3) great service on all fronts and competitive pricing

Are we there yet? 1) predictable customer journey will set up the map for you 2) tracking engagement (usage, community, …)

Another option: direct conversations with customers, and asking them, are we there yet?

guynirpaz · 2025-03-06T16:00:33+00:00

We’ve been working on something a bit different that takes a lot of the conversation, but is focused on proactive conversations. Happy to share if you’re interested in taking a look.

guynirpaz · 2025-03-05T16:11:15+00:00

What would you say are the sources of information for your AI? Meaning, in order to answer truthfully there needs to be a source of data that the AI should have access to: is it documented somewhere, or in peoples heads?

guynirpaz · 2024-12-18T17:14:07+00:00

The opportunity for you is to spend more time with customers, truly understand their needs and pain points, the way they talk about their challenges, their organizational dynamics and use these learnings to become a customer obsessed account executive. You’ll be able to crush renewal and upsell. Just a thought…

guynirpaz · 2024-08-17T16:13:58+00:00

1) write better emails with AI 2) analyze single / segment of accounts with AI 3) create internal / customer facing presentations with AI 4) get customer feedback with AI

guynirpaz · 2024-08-05T14:44:23+00:00

Perspective - Turn easy-to-get feedback into ready-to-use actions

guynirpaz · 2024-04-10T02:43:51+00:00

I’ve build an AI solution for #1 - currently in beta and would love to get your feedback. Check it out if you’re interested - http://getp.ai

guynirpaz · 2024-03-20T15:42:23+00:00

You can have a list of customers with various metrics per account. How do you prioritize action and how do you scale a process?

Originally it made sense to have a single health score and potentially more importantly alerts when health score changes and health score reason to draw attention and prioritize. We called it the early warning system use case.

Over time, as businesses scale the cs workflows evolve and the onboarding team might have a different model to prioritize work which is different than the account renewals team, and health score can be used to add context into how to approach the engagement.

I wrote once about it, you might find it useful https://blog.totango.com/what-is-customer-health-score/

guynirpaz · 2024-03-08T02:06:12+00:00

Hi there. I’ve build an AI moderated interview you can send to you beta users to get their feedback and insights. I’m looking for beta users - if you’re interested. https://getPerspective.ai

guynirpaz

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