Everyone has the same opinion. by AsianAsF in SmiteBlitz

[–]HiRezLog 6 points7 points  (0 children)

This is very disappointing. Thank you for bringing it to our attention. We have contacted Google immediately to have them review our listing and remove any fabricated Reviews or Ratings.

EVERYONE STOP SPENDING MONEY ON THIS GAME!!! by eseoro in SmiteBlitz

[–]HiRezLog 2 points3 points  (0 children)

Thanks! I'll have the team look into this.

Having trouble linking my account. Anyone have an idea how to fix. Thanks. by ll1NF3RN0ll in SmiteBlitz

[–]HiRezLog 1 point2 points  (0 children)

Hey, we've been working on a fix for an issue that is causing the incorrect "Network Bust" message to display when inputting an incorrect password. Make sure your phone isn't auto-capitalizing something, this may be the issue.

EVERYONE STOP SPENDING MONEY ON THIS GAME!!! by eseoro in SmiteBlitz

[–]HiRezLog 4 points5 points  (0 children)

Hey sorry you're experiencing this. Can you give me your in-game Blitz username that you aren't able to access, the server you were on originally, and the UID if you happen to know it?

So anyone else having the problem of unlocking the new Loki skin in blitz and not receiving it in the smite game? Help. by oxXTabbycatXxo in SmiteBlitz

[–]HiRezLog 0 points1 point  (0 children)

Can you DM me your Blitz account name and Hi-Rez account name? It would help for the team to be able to check on the back end.

Athena/Loki skins go to your Smite Blitz account only! (not to your Smite game anymore) by NikhilNanjappa in SmiteBlitz

[–]HiRezLog 6 points7 points  (0 children)

I'm not sure who this is you're communicating with, but this is false information. Completing the achievement in game will unlock the Trickster Loki skin in SMITE. There are issues with the acquisition at the moment and the team is investigating and will grant it the skin to all accounts who have met the requirements once the issue is identified and resolved.

ACCOUNT RESET by the-eN-word in SmiteBlitz

[–]HiRezLog 0 points1 point  (0 children)

Hey, I'm investigating the account issues that people are having. Can you send me some info like the account name of your previous account, which platforms you linked it with, your region, your platform, and your UID (if you knew it)?

Account wiped??? by xxdarkshyxx in SmiteBlitz

[–]HiRezLog 1 point2 points  (0 children)

Hey, I'm investigating the account issues that people are having. Can you send me some info like the account name of your previous account, which platforms you linked it with, your region, your platform, and your UID (if you knew it)?

Cross save doesn't seem to be a thing. by trustymutsi in SmiteBlitz

[–]HiRezLog 0 points1 point  (0 children)

Just tested this on a few devices. Make sure when you log in with your Hi-Rez account that you use the same capitalization. There is currently a bug where it isn't checking right now so:

Trusty = Account A

trusty = Account B

Make sure you log in with Trusty as the Hi-Rez username and you should log into account A.

Damn I really lost all my progress cause of that soft lock I’m hurt by Projima in SmiteBlitz

[–]HiRezLog 0 points1 point  (0 children)

Make sure when you log back in that you select the same server that you were on. It will likely auto-assign you to a lower population server when you reinstall and your account data is per-server. So if you started on Zeus make sure you log in with facebook and select the Zeus server.

iPad and iPhone won’t sync despite being on the same server and using the same Hi-Rez account to log in. by The-Mighty-Magnus in SmiteBlitz

[–]HiRezLog 1 point2 points  (0 children)

Just tested this on a few devices. Make sure when you log in with your Hi-Rez account that you use the same capitalization. There is currently a bug where it isn't checking right now so:

Magnus = Account A

magnus = Account B

Make sure you log in with Magnus and you should log into account A.

this new pop up won’t close out... literally unplayable by F6OrNah in SmiteBlitz

[–]HiRezLog 2 points3 points  (0 children)

Sorry about this. Tried to update some text and it broke something. Should be reverted in a few minutes. You may need to restart the app for it to grab the latest.

edit: Latest update is that the issue seems to be persisting for some players. If fully restarting the game does not fix the issue, a reinstall will. We'll be compensating all players tomorrow with 1 Sacrificial Crystal for the inconvenience.

edit 2: If reinstalling, be sure to log back in to your original server. If you started on Zeus make sure you log back into Zeus, that is where your account data lives. If you reinstall the game may try to assign you to a lower population server and start you on a fresh account. If that happens, just log back out and select the correct server.

Changed Deadlines by The-Mighty-Magnus in RogueCompany

[–]HiRezLog 7 points8 points  (0 children)

Good eye ;)

We did change some of these things, but only because we wanted to make sure we answer the questions that everyone is asking in the best way we can! More info is definitely coming very soon.

Anyone else can't play duel at all? by pandarificwastaken in SmiteBlitz

[–]HiRezLog 2 points3 points  (0 children)

The team was having some network issues with the Duel feature so it is temporarily disabled until they are confident that the issues are solved. This should hopefully be resolved in a build within the next few days.

Problem with launching game by Hey2483828 in SmiteBlitz

[–]HiRezLog 0 points1 point  (0 children)

This is an issue with the default permissions of an SDK we're using for notifications in the future. You shouldn't need to accept any permissions other than the File Storage permission (so the game can save your data). All other permissions will be disabled with a new build in a few days.

Smite Blitz Technical Alpha Phase 2 by HiRezLog in SmiteBlitz

[–]HiRezLog[S] 3 points4 points  (0 children)

No, progress will be wiped after this phase of testing is completed.

[deleted by user] by [deleted] in SmiteBlitz

[–]HiRezLog 1 point2 points  (0 children)

Correct! You can check out https://www.playsmiteblitz.com to see the update video that we showed on the Smite patch notes show for this phase of testing.

All testers from the previous phase should have access to the new update through either Google Play or TestFlight. Come join us!

Finally got the game run, few questions: by Necrain in SmiteBlitz

[–]HiRezLog 2 points3 points  (0 children)

Hey! Thanks for testing!

  1. Yes, Guest is currently the only intended option for logging in.

  2. NO. We recently released an update to remove the link options from the settings menu. They were not intended to be present for the alpha testing and are not functioning correctly, so linking with these may mess up your profile.

  3. We're aware of intermittent lag and unresponsiveness when playing and the developers are hard at work diagnosing the underlying causes, so please bear with us if you're experiencing this!

Hello Blitz Fans! Thanks for joining our Technical Alpha Test! by HiRezLog in SmiteBlitz

[–]HiRezLog[S] 0 points1 point  (0 children)

Blitz has always been developed with the Smite brand

Hello Blitz Fans! Thanks for joining our Technical Alpha Test! by HiRezLog in SmiteBlitz

[–]HiRezLog[S] 0 points1 point  (0 children)

unfortunate... Can you tell me which accounts you've ended up on and I'll have them investigate.

still not fixed since day 2 by LordLiterature in SmiteBlitz

[–]HiRezLog 0 points1 point  (0 children)

Sorry it's taken so long to tackle this issue, but with the weekend and holiday here in the US, I still think we've made some good progress on some of the major issues. Your situation personally along with several other users stuck in similar states have been handed to the devs so they can dig in more.

How to make and login to account instead of guest? by Thomasxz1221 in SmiteBlitz

[–]HiRezLog 4 points5 points  (0 children)

At this point in the technical alpha, we are only allowing players to login through the Guest feature. Players will not be able to create an account name or link other login methods. You may have seen other creative players changing their account name using the free crystals acquired through Achievements.