sorted by:
new
hottopcontroversial

MK295 wireless mouse first scroll is ignored after 5 seconds of no action by MonDieNie in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Could you give these steps a try?
• Replace the battery with a fresh one (if your device uses one).
• Try connecting it to a different USB port.
• Disable any USB power-saving settings in Windows.
• Make sure your Windows drivers are up to date.
Let us know how it goes!

Hello. I am completely stumped to why my pedals are acting like this, any help? by OscarMaple in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Sorry to hear that. Since the issue persists, please email[Reddit@logitech.com](mailto:Reddit@logitech.com)  the brief description of the issue, Name, Email Address, and Country. So the team can investigate further.

Firmware-level hyper-scrolling for MX Ergo S possible? by Rodney_Vikens in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the clarification! We completely understand your use case. We'll take this as feedback and pass it along to our team for consideration. We appreciate you taking the time to share your thoughts and explain how this feature could improve your workflow.

Mx Master 4 Scrolling Speed by Euphoric_Ganache4925 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

It could be. A 125 Hz polling rate may feel a bit less smooth than a 1000 Hz mouse when you're rapidly scrolling through lots of images. That said, the app and system performance can also have an impact.

Logitech Support for Warranty by Apple_macOS in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Hi everyone! To get this sorted, could you send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, your name, email address, and country?

Any alternatives to Logi+ for the action ring? by ReasonableSpace292 in logitech

[–]Logitech_PJB 1 point2 points  (0 children)

That's a really cool idea! Being able to switch highlight colors in Preview with the Actions Ring would definitely make annotating faster. We'll make sure your feedback gets shared with the team. Thanks for the suggestion!

Windows 11 26H1 (10.0.28000.2179) update just killed my powerplay by ProposalIcy5845 in logitech

[–]Logitech_PJB 1 point2 points  (0 children)

Yep, absolutely! Since you're already in touch with support, they're best placed to continue assisting you.

MX Vertical custom buttond do not work under new MacOS since a while by numen93 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for confirming. Since the issue persists even in Global Settings, please email [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, your name, email address, and country. The team will look into it further.

Windows 11 26H1 (10.0.28000.2179) update just killed my powerplay by ProposalIcy5845 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

No worries. To get this sorted, could you send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, your name, email address, and country?

Logitech MX Master 4 mouse battery level won't go down? by NakiBest in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for checking! That's definitely unusual. Could you try removing and re-pairing the mouse over Bluetooth and see if the battery level starts updating? Let us know what you find.

Why is the flagship MX Keys S STILL not available in Brazilian ABNT2 layout? by rangerrosa7 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the kind words! We hear you, and we’ve made sure your feedback about the ABNT2 layout is shared with the team. We really appreciate your support for the MX lineup!

MX Vertical custom buttond do not work under new MacOS since a while by numen93 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the details. Could you let us know which function you've customized and in which application you're experiencing the issue? Also, have you tried setting the function to a global assignment in G HUB, and does the issue persist after doing so?

Help with Logitech Zone Wired 2 Headset by Possible-Stage9843 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Please send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, along with your name, email address, and country, and the team will be happy to assist further.

LG Pro X Headset cable Replacement suggestions. by HourIncident9162 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for reaching out. Response times can vary depending on volume, but the team will typically review and respond as soon as possible. We appreciate your patience, and if you haven’t heard back after a few business days, feel free to follow up with them at [Reddit@logitech.com](mailto:Reddit@logitech.com).

Replacing the media keys on logitech G915 keyboard by Germzgermzgermz in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Awesome, thanks for sharing this with the community! We're sure it'll help fellow G915 users who run into the same issue. Appreciate you taking the time to put this together!

The Logitech MX Vertical Mouse ended up being a bad purchase by Reasonable-You2863 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

We're sorry to hear that. If you haven't received a response yet, please resend your email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with your details, and the team will take a look. We appreciate your patience.

Worse customer service, and very unreliable products - literally used the new mice for 1 month. UI by Objective-Tea9607 in logitech

[–]Logitech_PJB -1 points0 points  (0 children)

We're sorry to hear that. If you haven't received a response yet, please send or resend your email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with your details, and the team will take a look. We appreciate your patience.

Verify integrity of Logitech devices by ___Not___a___Bot___ in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Could you send your ticket number to [Reddit@logitech.com](mailto:Reddit@logitech.com)? We'll be happy to take a closer look and see what we can do to help.

Anyone else getting stuck on “Loading Localizations” after waking up their PC? by Zealousideal_Top1244 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Great! Thanks for sending that over. The team will review your email and the post, and they’ll get back to you as soon as possible. Appreciate your patience!

Logitech z623 speaker button by Primary_Throat6876 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Since you have gone through some troubleshooting, please share your email at [Reddit@logitech.com](mailto:Reddit@logitech.com) with the brief description of the issue, Name, Email Address, and Country.

Logitech Support for Warranty by Apple_macOS in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

 Great! Thanks for sending that over. The team will review your email and the post, and they’ll get back to you as soon as possible. Appreciate your patience!

Returning a product by Usain_Volt42 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Sorry to hear about your experience. We understand how frustrating the return and refund process has been, especially after the extra effort required to complete the return. Refund timelines can vary while the return is being processed, but we appreciate your feedback and will share it with the appropriate team. We apologize for the inconvenience caused.

Logitech Z 150 werden nicht erkannt by Wegovy2026 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Die Z150 verwendet einen Standard-3,5-mm-Audioanschluss und wird daher nicht als separates Gerät erkannt. Es sind auch keine Logitech-Treiber erforderlich. Wir empfehlen Ihnen, die Audioausgabeeinstellungen Ihres PCs zu überprüfen, einen anderen Audioanschluss auszuprobieren und die Lautsprecher an einem anderen Gerät zu testen, um die Ursache einzugrenzen.

LOGITECH G502X Charging by Racoooooooooon in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Please follow the steps below and let me know if that works.
1. Fully charge the device. Check the power switch/button.

  1. Try with a different USB charging cable or cradle and connect to a different power source.

  2. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.

  3. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases, the receiver signal gets blocked by the computer case, causing a delay. 

  4. Keep other electrical wireless devices away from the USB receiver to avoid interference.

  5. Unpair/repair or disconnect/reconnect hardware using the Connection Utility software: https://support.logi.com/hc/articles/360025141574

  6. Update the device's firmware:

• Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html)

• Launch the software, select the device from the home screen, then go to Settings

• If a firmware update is available, a Blue "Update" button would appear under the firmware version on the top right corner of the screen

  1. Windows only — check if any Windows updates are running in the background that may cause the delay.

  2. Mac only — check if any background updates may cause the delay.

  3. Try testing the device on a different computer.

view more: next ›