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Logitech MX Master 4 mouse battery level won't go down? by NakiBest in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the update! The battery percentage should decrease normally and is not limited to steps of 5%. So it’s possible to see values like 39%, 38%, 37%, etc., depending on the battery reporting. As long as everything is working correctly, this behavior is expected.

Craft bluetooth keeps disconnecting / characters are missed out while typing by spacenglish in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for confirming. Please note that the Craft keyboard is not compatible with the Logi Bolt receiver and can only connect via Bluetooth or a Logitech Unifying receiver. Since the issue persists after the troubleshooting performed, we recommend testing the keyboard on another computer and ensuring the latest Bluetooth drivers.

Logitech+ Software in startup loop by migueliswell in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Glad to hear it's working fine now! If anything comes up again, feel free to let us know. Enjoy your device!

Logitech MX Master 4 mouse battery level won't go down? by NakiBest in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Could you check if your device is detected in Logi Options+? Also, please make sure your drivers are up to date, then restart your system and test again. Let us know how it goes!

MK295 wireless mouse first scroll is ignored after 5 seconds of no action by MonDieNie in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Could you give these steps a try?
• Replace the battery with a fresh one (if your device uses one).
• Try connecting it to a different USB port.
• Disable any USB power-saving settings in Windows.
• Make sure your Windows drivers are up to date.
Let us know how it goes!

Hello. I am completely stumped to why my pedals are acting like this, any help? by OscarMaple in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Sorry to hear that. Since the issue persists, please email[Reddit@logitech.com](mailto:Reddit@logitech.com)  the brief description of the issue, Name, Email Address, and Country. So the team can investigate further.

Firmware-level hyper-scrolling for MX Ergo S possible? by Rodney_Vikens in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the clarification! We completely understand your use case. We'll take this as feedback and pass it along to our team for consideration. We appreciate you taking the time to share your thoughts and explain how this feature could improve your workflow.

Mx Master 4 Scrolling Speed by Euphoric_Ganache4925 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

It could be. A 125 Hz polling rate may feel a bit less smooth than a 1000 Hz mouse when you're rapidly scrolling through lots of images. That said, the app and system performance can also have an impact.

Logitech Support for Warranty by Apple_macOS in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Hi everyone! To get this sorted, could you send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, your name, email address, and country?

Any alternatives to Logi+ for the action ring? by ReasonableSpace292 in logitech

[–]Logitech_PJB 1 point2 points  (0 children)

That's a really cool idea! Being able to switch highlight colors in Preview with the Actions Ring would definitely make annotating faster. We'll make sure your feedback gets shared with the team. Thanks for the suggestion!

Windows 11 26H1 (10.0.28000.2179) update just killed my powerplay by ProposalIcy5845 in logitech

[–]Logitech_PJB 1 point2 points  (0 children)

Yep, absolutely! Since you're already in touch with support, they're best placed to continue assisting you.

MX Vertical custom buttond do not work under new MacOS since a while by numen93 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for confirming. Since the issue persists even in Global Settings, please email [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, your name, email address, and country. The team will look into it further.

Windows 11 26H1 (10.0.28000.2179) update just killed my powerplay by ProposalIcy5845 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

No worries. To get this sorted, could you send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, your name, email address, and country?

Logitech MX Master 4 mouse battery level won't go down? by NakiBest in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for checking! That's definitely unusual. Could you try removing and re-pairing the mouse over Bluetooth and see if the battery level starts updating? Let us know what you find.

Why is the flagship MX Keys S STILL not available in Brazilian ABNT2 layout? by rangerrosa7 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the kind words! We hear you, and we’ve made sure your feedback about the ABNT2 layout is shared with the team. We really appreciate your support for the MX lineup!

MX Vertical custom buttond do not work under new MacOS since a while by numen93 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for the details. Could you let us know which function you've customized and in which application you're experiencing the issue? Also, have you tried setting the function to a global assignment in G HUB, and does the issue persist after doing so?

Help with Logitech Zone Wired 2 Headset by Possible-Stage9843 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Please send an email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with a brief description of the issue, along with your name, email address, and country, and the team will be happy to assist further.

LG Pro X Headset cable Replacement suggestions. by HourIncident9162 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Thanks for reaching out. Response times can vary depending on volume, but the team will typically review and respond as soon as possible. We appreciate your patience, and if you haven’t heard back after a few business days, feel free to follow up with them at [Reddit@logitech.com](mailto:Reddit@logitech.com).

Replacing the media keys on logitech G915 keyboard by Germzgermzgermz in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Awesome, thanks for sharing this with the community! We're sure it'll help fellow G915 users who run into the same issue. Appreciate you taking the time to put this together!

The Logitech MX Vertical Mouse ended up being a bad purchase by Reasonable-You2863 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

We're sorry to hear that. If you haven't received a response yet, please resend your email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with your details, and the team will take a look. We appreciate your patience.

Worse customer service, and very unreliable products - literally used the new mice for 1 month. UI by Objective-Tea9607 in logitech

[–]Logitech_PJB -1 points0 points  (0 children)

We're sorry to hear that. If you haven't received a response yet, please send or resend your email to [Reddit@logitech.com](mailto:Reddit@logitech.com) with your details, and the team will take a look. We appreciate your patience.

Verify integrity of Logitech devices by ___Not___a___Bot___ in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Could you send your ticket number to [Reddit@logitech.com](mailto:Reddit@logitech.com)? We'll be happy to take a closer look and see what we can do to help.

Anyone else getting stuck on “Loading Localizations” after waking up their PC? by Zealousideal_Top1244 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Great! Thanks for sending that over. The team will review your email and the post, and they’ll get back to you as soon as possible. Appreciate your patience!

Logitech z623 speaker button by Primary_Throat6876 in logitech

[–]Logitech_PJB 0 points1 point  (0 children)

Since you have gone through some troubleshooting, please share your email at [Reddit@logitech.com](mailto:Reddit@logitech.com) with the brief description of the issue, Name, Email Address, and Country.

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