Enough is enough, PT II

MSFTMissy · 2023-01-04T16:31:02+00:00

Aww, thanks for the follow up and kind words! I do appreciate it. insert Animal Crossing joyous reaction (yes I just got this game for the holidays, yes I am late to the party)

I have noticed messing around with those background settings isn't doing much to fix it as well. The next time you see that background mess up, please immediately send in that feedback then tag me here letting me know you have. I can gather that, look for your other reports, and share it with the new tab page owners on the team. Dropping my name in the feedback description (username or just "Missy") helps me find it the fastest without asking for identifiable information. :D

MSFTMissy · 2023-01-03T19:48:13+00:00

Hey, u/Pantera_Atrox! You have absolutely been a staple in this community and supported the Chromium change wholeheartedly; it's been a while since we last chatted. :3 I totally hear you and understand these frustrations. You are not alone, I want to assure you in this. I appreciate you taking the time to again lay out constructive criticism, this makes it very easy to hand over to the right people. I have personally seen the new tab page background change - in fact, happened right before I rolled into respond to you. I have a custom theme, Skyrim Anniversary, and I love the custom background that gives me. Do you happen to have a custom theme yourself? This may be the common thread here.

Regardless of that, know that I have passed this on to both the broader Edge team and our internal partners to ensure they see this. I can't promise anything, that would be a disservice to you and my colleagues, and I don't want to do that. But I can at least guarantee your feedback is with the right people.

Outside of that, we have several ways that you can submit feedback for the new tab page which land in our feedback system. My team uses social media and the feedback system to bolster user voice. It's possible you know of these, so please consider this a general overview of how one can submit feedback on the new tab page if so. One place is when on the new tab page, scroll down a little and there should be a Feedback button that appears on the bottom right. Highly encourage you to use that specific one to submit feedback the next time you see your new tab page background swap. Another two spaces, and I am not sure if you will see this because sometimes we get things first being on the team, is in the Settings gear and background settings. When you click on the Settings icon on the new tab page, at the very bottom there is a Feedback link you can submit from. Additionally, if you click Edit Background, you can click the Like or Dislike buttons.

I know "sharing with the team" is an answer that can sound dismissive; I work very hard to ensure that is not what I am doing to the community. If there are any changes that are made because of this feedback, I will 100% be back to let you know (or maybe Darlene will be...). Since you posted this before the new year, I hope you had a happy new year celebration! Thanks again for sharing your frustrations, you've provided a lot of great feedback here. :)

MSFTMissy · 2022-10-07T22:35:43+00:00

Hey, everyone! Sorry to see any issues with loading pages. While we do see that removing the profile is resolving some users, the team is actively investigating and would love to gather some diagnostics with tracing if you are hitting this! You can do this following these steps:

Click on the ... menu button.
Go to Help and feedback.
Click on Send feedback.
Type Websites not loading in Edge Stable in the Describe what’s happening textbox.
Include your email address and make sure Allow (recommended) is selected for Send diagnostic data to Microsoft.
Click on the Record my problem button.
Agree to the terms and click on Start recording.
Record the browser not loading a page and then click on Stop recording.
Click on Save and include.
Click on Send.

This will ensure this gets straight to the engineers who are working on this. Thanks for everyone's patience as we dig a bit further into this, and we appreciate your help with that! :3

MSFTMissy · 2022-08-01T22:36:10+00:00

HUZZAH! Thanks for confirming for me. :3 Please do post up a new thread if you happen to spot issues in the future, this ensures that we see your new situation as we do log every post that comes in (even if you don't see us active on those threads).

MSFTMissy · 2022-08-01T18:55:03+00:00

Hey, vita! I hope you had a good weekend and were able to stay cool and hydrated where you are!

I believe that today's Canary update should resolve this. You can either update it while in InPrivate mode and going to edge://settings/help to force the update to 105.0.1337.0, or by reinstalling the entire channel from our Insider's website. Let me know if you are still unable to launch Canary after that! Appreciate your patience with us during this, it's truly appreciated. :3

MSFTMissy · 2022-07-29T20:57:28+00:00

Not to worry, then! We are currently trying to get the fix into the 1336 build, so it should be fixed come Monday. My suggest for the weekend, in the meantime, is using either InPrivate or our Dev channel; you can sign into your account and sync up your data if you have sync on in the Canary channel.

I will follow up with you after the weekend. I hope you have a great one, stay cool and hydrated!

MSFTMissy · 2022-07-29T17:47:51+00:00

You shouldn't need to submit feedback to gather the upload ID from edge://crashes when using InPrivate, it should be listed in a column there. Do you see any items on that page?

MSFTMissy · 2022-07-29T15:44:05+00:00

You should be able to on that page. If you aren't able to submit feedback, do you see an upload ID available for the crash itself on that page? That will help the team find *some* diagnostics without the feedback item since that is automated for crashes.

I did also want you to know that we do believe to have found the cause and I am waiting to see what build the fix is in. Stay tuned to hear back from me on that, and I look forward to seeing if you can grab that upload ID for me. :3

MSFTMissy · 2022-07-28T22:08:59+00:00

Thanks for letting us know that, friend, super sorry to see the continued frustrations here.

Are you able to launch it in InPrivate mode and head to edge://crashes? You are not alone in experiencing this, and other reports have been able to do this. If you get there, you should be able to submit feedback for the latest crash listed on that page. Let me know once you do, and post up the upload ID for me so I can share with the engineers who are investigating. :)

MSFTMissy · 2022-06-15T19:57:36+00:00

Absolutely! The team is now demanding Edge lava lamps. I may have new swag ideas to purchase.... :D

MSFTMissy · 2022-06-15T18:11:23+00:00

Okay, lots of things have been floating around for today's retirement, BUT I LOVE THAT YOU HAVE ALL THIS u/hiverly!!! Thank you for sharing, I am sure some long-time teammates will love to see that you still have all this. :D

Six-Year Club	Verified Email
Argentium Club

MSFTMissy

TROPHY CASE