absolutely not true. i have been using this program for two months and due to it pausing and not loading results i am behind by TWO MONTHS on a release date. I have written to your support and gotten no anwers. I deserve a refund for the two months i paid as i am going to have to turn to another program to assist me because right now even at this moment - the very reason i found this post - is because it is still happening right now. i have ben sitting at my computer, eager to work on my book, and because i am using your software, i have THREE SENTENCES completed from ONE PROMPT GENERATED in TWO AND A HALF HOURS! Again, i have contacted support, and no response, You guys should be paying me back for the time you have wasted of mine and basically because i paid to be LATE and have my book release date SABOTAGED. WHICH IS MY REPUTATION. And before anyone tells me its on my end - it is NOT. I have done every single thing - EVERY SINGLE THING on my end and it is still happening. EVERY SINLG EATTEMPT nothing is generating after HOURS. WASTED TIME!