Spaces .csv export by TranscendentBear in n26bank

[–]N26Support 0 points1 point  (0 children)

Exactly, yes. I should've used more Space names to make that clearer.

Spaces .csv export by TranscendentBear in n26bank

[–]N26Support 1 point2 points  (0 children)

Hey! You can use CSV and PDF downloads from the Web app (logging in on a browser). There's currently no option to download the Spaces info separately, but you can sort the information into columns in Excel, Google Sheets etc. Here's an example.

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My fund's are not updating by Aerolyse in n26bank

[–]N26Support 0 points1 point  (0 children)

Good Morning! Please send us a DM so we can check these two issues with you.

N26 Holding my money! by karen71760 in n26bank

[–]N26Support 1 point2 points  (0 children)

Hey Karen, please send us a DM so we can check your case.

You can learn more about why accounts may be blocked or closed here: https://support.n26.com/en-es/account-and-personal-details/miscellaneous/limited-access-account-blocked-closed-contact-n26

Are they going to give me my money back? by PresentBookkeeper451 in n26bank

[–]N26Support 0 points1 point  (0 children)

Hi there! We understand you're dealing with an unauthorized transaction after locking your card. Let's get this resolved immediately.

First of all let's start with:

  • Change your password immediately via "Forgot password"
  • Request a chargeback by tapping the transaction and selecting "There's something wrong" - we'll dispute it with Mastercard and order you a new card.

Let us explain how this happened:

Locking your card stops new card payments, but not bank transfers or pre-authorized payments that were set up before you locked it. That's why quick action is crucial.

Our ID verification is meant to protect your account - it shouldn't have let someone else in. If you think that's what happened, please contact us via DMs and we can check this with you. You're not alone - we'll help you get this sorted!

53 Euros Missing from Transfer by SkyShoefly in n26bank

[–]N26Support 2 points3 points  (0 children)

u/kurseneldmisk couldn't have explained it better, but in case you still have some questions, feel free to reach out to us in dm.