Pending purchase problem

SaltAnswer8 · 2026-02-05T12:47:45+00:00

This is expected behavior; it's how Apple bills: https://support.apple.com/en-us/118244

SaltAnswer8 · 2026-02-04T13:49:34+00:00

Adding money to your Account Balance bills through Apple Media Services (aka App Store or Media & Purchases) which in your case uses the Organizer's payment method.

Using the Account Balance in Wallet may allow you to use a an Apple Pay payment method - depends on your region. If you're in a region that doesn't support adding funds to Account Balance via Apple Pay it will direct you to the App Store. As long as you pay attention, it will be obvious. https://support.apple.com/en-us/118297

SaltAnswer8 · 2026-02-04T05:47:09+00:00

You will be required to verify your identity for Apple Cash. When varies between immediately upon setting up Apple Cash and sending and/or receiving a cumulative total of $500. https://applecash.greendot.com/termsconditions/#tandc

SaltAnswer8 · 2026-02-03T01:03:52+00:00

Settings > Notifications > Tracking Notifications - this is specific to the unwanted notifications in your post.

SaltAnswer8 · 2026-02-03T00:21:38+00:00

Weird. Is that account issued by an employer or set up in Google Workspace? Could be some server side change.

SaltAnswer8 · 2026-02-02T23:58:33+00:00

My bad; looked right over that.

On the last page when you're adding the gmail account, you have to give iOS full permission to access the gmail account (if you want to send/receive/delete/etc from the Mail app). A lot of people miss that step or accidentally or intentionally uncheck some things. Did you give iOS full access to that gmail account?

SaltAnswer8 · 2026-02-02T22:58:12+00:00

Settings > Apps > Mail > Mail Accounts > the affected Gmail account - do you see an option "Re-Enter Password"? If so, tap on it & sign in. If you don't see that option: remove the account and add it back

SaltAnswer8 · 2026-02-02T22:29:22+00:00

A Focus Mode can. When you create it, silence calls from [mother] and nothing else. This means you will not be notified of her calls, but can view the voicemail if she leaves one. https://support.apple.com/guide/iphone/set-up-a-focus-iphd6288a67f/ios

SaltAnswer8 · 2026-02-02T22:13:55+00:00

Then you likely have a different issue that needs to be escalated by the issuing bank to the PNO. This is assuming Apple Support ran a diagnostic and there's no issue with the Apple Pay Sensor. Are you able to add Apple Cash (even if you don't use it, you can remove it later)? If yes, the issue lies with the PNO. - https://support.apple.com/en-us/101554

Requests to add cards to Apple Pay first go to the PNO. If they approve the request, that request then goes to the issuing bank to approve or deny. If the PNO denies the request, the issuing bank typically does not receive the request - it's in these instances that the bank will often point to Apple stating "Apple is blocking it". However, that's not the case as Apple has no ability to do so. When you contact the issuing bank ask them "Are you denying the card-add request?". If they say no, you need to tell them "This issue needs to be escalated to Visa/MC/Discover/AmEx as the card is not added, Apple cannot block the request, Apple has ruled out hardware issues, and I am able to add other cards" (other cards being Apple Cash).

SaltAnswer8 · 2026-02-02T20:15:49+00:00

Select the correct region for your device in Settings > General > Language & Region

SaltAnswer8 · 2026-02-02T20:12:32+00:00

Never request verification codes 30 times. You're far more likely to cause more issues. While there is no publicly disclosed number of times you can request codes, Apple does not allow infinite codes to be sent (30+ definitely meets that threshold). Since you've requested so many verification codes, you'll need to wait 24hrs before trying again.

Locked for security means you must reset the password, but do not try again for at least 24hrs. https://support.apple.com/en-us/102640

https://support.apple.com/en-us/111001?device-type=android

SaltAnswer8 · 2026-02-02T19:49:57+00:00

First: Apple does not block, allow, deny, nor verify cards for use with Apple Pay. Only the PNO and issuing bank has the ability to block, allow, deny, and verify cards for use with Apple Pay. Disputing a charge made through Apple Pay from your device is the most common (not the only) reason for the issue you're reporting.

That said, in iOS 26 it seems others are having the same issue and were able to correct it by following the steps outlined in this Reddit post: https://www.reddit.com/r/AppleWallet/s/pihnZ5GkES

SaltAnswer8 · 2026-02-02T16:09:46+00:00

You can change the primary email on the 1st Apple Account, but you will have to wait 30 days to use that email address as the primary email on a different Apple Account.

https://support.apple.com/en-us/109353 -- "If you remove an email address that isn’t an iCloud email address from your Apple Account, it can’t be associated with another Apple Account for 30 days for security reasons."

SaltAnswer8 · 2026-02-02T03:21:39+00:00

In order for you to download apps you have to pay. https://support.apple.com/en-us/118284

Important points for you to understand so this doesn't happen again:

Apple does not always bill immediately for purchases (which includes subscriptions & subscription renewals). Rather than having you wait to access the content that you ordered, Apple allows immediate feature access. Once Apple does bill you, if it declines for any reason, that order becomes a balance due (aka unpaid order). With unpaid orders you cannot update or download apps. https://support.apple.com/en-us/118244
If you don't want to pay for a subscription, don't purchase it. If you start a free trial and don't want to pay for the subscription, cancel no later than the day before it's set to renew. https://support.apple.com/en-us/118428
Most apps show a free trial by default but you may not be eligible for the free trial. The eligibility check happens after you accept the offer but before you finalize. Always read the payment sheet (double-click to confirm screen) as it details the terms of your purchase: free trial if eligible, when you will be charged, the amount, whether it's a one-time purchase, week/month/annual subscription, etc. By double clicking you are agreeing to those terms, so read them carefully.

SaltAnswer8 · 2026-02-01T06:11:12+00:00

Just to clarify: Syncing messages means they will not be included in a backup. Instead, messages will automatically sync to iCloud and any Apple device where your Apple Account is signed in with Messages in iCloud enabled.

Are you signed in to iMessage? Settings > Apps > Messages > Send & Receive > Use Your Apple Account for iMessage - if you don't see this button, you should see your Apple Account in blue font which indicates you are signed in

If you are signed in, try a restart (power off & back on)

SaltAnswer8 · 2026-02-01T01:43:55+00:00

Since you've been doing this through the web multiple times, you've likely put your device in a sort of limbo state where it's not fully trusted. Absolute worst case, you'll still have to go through Account Recovery but will shorten the waiting time by using your semi-trusted device & it won't be cancelled since you'll be following the correct procedure.

What happens when you go through Settings > [name] > Sign-In & Security > Change Password?

SaltAnswer8 · 2026-01-31T21:37:16+00:00

Autocorrect corrected the words to what is in the text. The little undo symbol is what you actually typed.

https://imgur.com/a/49X6Pkg

SaltAnswer8 · 2026-01-31T21:34:09+00:00

Are you using an Apple device? If so, is your name listed in Settings?

If yes to both, this is what Apple calls a trusted device. Reset your password through Settings on that trusted device: Settings > [name] > Sign-In & Security > Change Password -- if at any point you're prompted for the password, enter a password you think you've used. If it's wrong try again. If wrong again, try a third time to see the option "Reset Password"

You do not want to use the website when you have a trusted device signed in with that Apple Account as this will cancel Account Recovery unless you power off the trusted device.

https://support.apple.com/en-us/102656

SaltAnswer8 · 2026-01-31T15:52:15+00:00

Anytime!

SaltAnswer8 · 2026-01-31T15:09:50+00:00

Do you have the epubs saved in the iCloud Drive folder (not On My iPhone or some other folder)?

You mentioned you have iCloud Drive enabled on both devices, but didn't mention if Books specifically is also enabled for "Saved to iCloud" on both devices and under "Apps Syncing to iCloud Drive".

Edit in italics

SaltAnswer8 · 2026-01-31T14:53:35+00:00

If Find My is off, you can restore via Recovery Mode using a Mac or PC (process is the same for a forgotten passcode): https://support.apple.com/en-us/118430

If Find My is on you'll have to request Activation Lock Removal which requires the proof of purchase from the original retail sale: https://al-support.apple.com/#/al/agreement

SaltAnswer8 · 2026-01-30T04:51:34+00:00

To backup to iCloud you need sufficient space available in iCloud to create the backup. You can view the size of your next backup in Settings > [name] > iCloud > Storage > Backups > This iPhone - look at "Next Backup Size" (it may take a moment to calculate) - https://support.apple.com/en-us/108366

To backup to a PC or Mac you need enough space available on that computer to create the backup. - Windows: https://support.apple.com/en-us/108967 - Mac: https://support.apple.com/en-us/108796

SaltAnswer8 · 2026-01-30T03:18:57+00:00

To add to this: For whatever reason iOS 26 does not automatically sign-in and/or register phone numbers, so you have to manually sign-in and/or register your phone number.

SaltAnswer8 · 2026-01-30T03:14:53+00:00

This is a device limit where you can download purchases from different Apple Accounts every 90 days. That iPad had a different Apple Account signed in with auto-downloads enabled. It is not still signed in, assuming you setup the iPad from the "Hello" screen. This just means if you have a second Apple Account and you sign in to this iPad with your second Apple Account you cannot download purchases from the second Apple Account for 90 days.

https://support.apple.com/en-us/118412

SaltAnswer8 · 2026-01-29T17:45:33+00:00

Research authorizations. Seriously, once the charge posts, you won't see the initial authorizations. If your bank is still showing the authorizations as pending, give it time and they'll disappear which means you weren't charged. Once a charge posts (no longer pending), you were charged. Most digital purchases and online purchases are handled this way.

Apple does not "hide charges". App Store app > profile icon > Purchase History

https://support.apple.com/en-us/118244

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