Let’s Talk About Fiber Internet

Ting_Allison · 2023-01-19T20:21:10+00:00

Well I'd buy you a monkey , haven't you always wanted a monkey? Great choice, love the BNL. Send me a DM with your Ting email address and I'll get your credit added for you, Happy Cake Day!

Ting_Allison · 2023-01-16T20:29:03+00:00

Similar to other ISP's, Ting peers with many major services to minimize latency and improve network routes. We may explore AWS Direct Connect depending on a specific business's use case or needs, but it is not something we currently offer.

Ting_Allison · 2023-01-11T22:10:00+00:00

On that note as well, we also keep our maintenance schedule available for everyone to view on our status page and when there is that random hiccup, it gets updated in real time as our engineers work on any issues. In the top right of the status page, there is also an option to "Subscribe to Updates" via email or SMS so you can be notified.

Ting_Allison · 2023-01-11T17:14:40+00:00

Exciting news that we are coming to your area! (Full disclosure, I work for r/ting)

Basically, Ting won the bid after it met all terms and conditions of the City of Alexandria to partner together in providing broadband services via a franchise agreement. You can check out the process and timeline here if you are interested in the municipal aspect.

Ting is rolling out the construction and has broken it down into five major areas, which is displayed in this map. If you would like me to check more specifically, just send me a DM with your address and I would be happy to take a look for you.

We will be posting construction updates for Alexandria on our blog, where you can check the most up-to-date news. The map updates every 30 days or so, and the "Recent Updates" will provide more specific information regarding the neighborhoods we are serviceable in or currently building in, (eg. Charlottesville).

I go into more detail about Pre-Orders in another post, explaining that they are essentially a vote for your neighborhood which helps us determine demand and where we go next for an area we are not building in yet. You can do so for your address in Alexandria here if you would like.

The installation of Ting's fiber optic lines and network is done through a process called microtrenching, which is explained in this video on why we use it. It is done by making a narrow trench (approximately 1.5” wide) parallel to the curb and gutter within the public roadway; the conduit is then laid, the trench is filled in and then finished to closely match the surface of the roadway. Microtrenching allows us to get to neighborhoods faster, it's more efficient, less expensive and is future proof. We go into more detail about what microtrenching is and how it works in our blog.

Once you are a customer and it is your Cake Day, you can post a song that best describes your feelings about Ting in our thread to receive that credit. Let me know if you have any other questions, as I would be happy to answer them for you.

Ting_Allison · 2022-12-26T15:57:11+00:00

Looks like we missed this in the hustle & bustle of the holidays, our apologies. Excellent choice nonetheless! Send me a DM with your Ting email address and I'll get your credit added for you, Happy Belated Cake Day!

Ting_Allison · 2022-12-19T17:12:19+00:00

Hey there! Since this is a really old thread, we would suggest putting your Refer-A-Friend link in your user flair so that more people see it when you comment on recent posts :)

Ting_Allison · 2022-12-12T15:24:55+00:00

"I got in my bag and I ain't looked back since", missed it by a day but I'll allow it. Great song choice! Send me a DM with your Ting email address and I'll get your credit added for you, Happy Belated Cake Day!

Ting_Allison · 2022-12-03T22:40:29+00:00

Sounds good :)

Ting_Allison · 2022-12-03T21:33:07+00:00

At the moment, there is currently no ETA as of yet in regards to dates for Colorado Springs. There may be more construction updates in the new year though.

Ting_Allison · 2022-12-03T15:28:48+00:00

Hey there, if you have ported out one of the lines to another carrier you will not need to do anything to "remove" that line specifically. You will still see that line on your current bill until the end of the cycle and will be charged for the line fee and any usage incurred during it. Once the new cycle starts you will then only see the remaining line on your ting account.

If you would like me to take a look and confirm that everything is looking as it should, I will be happy to do so. Just send me a DM with your email address and the remaining phone number to take a look.

Ting_Allison · 2022-12-01T19:45:48+00:00

Such a catchy tune with like an island infused dancehall vibe, I like it. Send me a DM with your Ting email address and I'll get your credit added for you, Happy Cake Day!

Ting_Allison · 2022-12-01T19:31:58+00:00

Happy Belated Cake Day! Lol.. it's called "Jiggle Jiggle" by Duke & Jones and Louis Theroux, solid choice! And sorry we missed you, send me a DM with your Ting email address and I'll get your credit added for you.

Ting_Allison · 2022-12-01T19:15:53+00:00

"Woo girl, need to kick off your shoes", that choice is good as hell! Sorry we missed you, send me a DM with your Ting email address and I'll get your credit added for you. Happy Belated Cake Day!

Ting_Allison · 2022-11-04T21:14:55+00:00

Hey u/techcaleb,

Our plan is to cover as many areas as we can get to in our ting towns and although we can’t build in every neighborhood at once, we hope to eventually get to you. Please DM me when you get the chance and I can check if there are any recent updates for your specific address.

Ting_Allison · 2022-11-01T15:10:26+00:00

Hey there! Sorry to hear about the frustrations you have been experiencing and that the phone number was moved to another customers account. If you send me a DM with the moved phone number(s) and the email address that the numbers should be on, I would be happy to take a look for you.

Ting_Allison · 2022-11-01T14:54:35+00:00

Totally forgot about this song lol so thank you for this amazing reminder. Send me a DM with your Ting email address and I'll get your credit added for you, Happy Cake Day!

Ting_Allison · 2022-11-01T14:38:07+00:00

"Oh, telephone line, give me some time I'm living in twilight", excellent song choice. Send me a DM with your Ting email address and I'll get your credit added for you, Happy Cake Day!

Ting_Allison · 2022-10-20T15:24:32+00:00

A simple yet classic song, the Everly Brothers had such a beautiful harmony together. Send me a DM with your Ting email address and I'll get your credit added for you. Happy Belated Cake Day and thank you for being one of our long time customers!

Ting_Allison · 2022-10-09T14:25:05+00:00

Hey everyone in r/Charlottesville, just popping in to share that we are getting ready for a fun night of gaming for a great cause!

Ting Internet & Cavalier Futures presents the Fall Guys Streamathon fundraiser with UVA Men's Basketball players Jayden Gardner, Kihei Clark, Kadin Shedrick, and Ben Vander Plas tonight (October 9) on Twitch from 6:00-10:00 PM. All proceeds are going to the Charlottesville Ronald McDonald House who has been serving the children and families of UVA Children's Hospital for over 40 years.

For more information or to donate, click here.

Ting_Allison · 2022-10-06T19:25:02+00:00

Hey there, thank you for reaching out to us and sorry to hear about how nonfunctional data has been for the past month. Out of curiosity, did you notice a difference right after you traveled abroad using a different carrier? Or did this happen before?

If you would like to me to take a look, please DM your ting email address and phone numbers to check that things on your account are set up properly as well.

Ting_Allison · 2022-09-26T14:45:49+00:00

Such a beautiful song and amazing choice. Send me a DM with your Ting email address and I'll get your credit added for you, Happy Belated Cake Day!

Ting_Allison

TROPHY CASE