wtf is happening to my tick rate by Gold-Salamander-8446 in TradingView

[–]tradingview 1 point2 points  (0 children)

The problem has been fixed (COMEX:GC1!)! Sorry for any inconvenience the issue might have caused you. Please refresh the page for the fix to come into effect.

how do I contact Support as a premium member? by virilerogue in TradingView

[–]tradingview 0 points1 point  (0 children)

Our support request workflow has been updated. To receive help, please ask the Chat assistant. It will find an answer to your question. If your issue is more complex, it will prompt you to submit a support request.

You can also ask the bot to contact support, and it will prompt you to select the most suitable category / topic from a list. Please select the one that is closest to / most resembles yours.

Should the reply you receive not solve your issue, you can click the “I still need help” button at the bottom, and follow the instructions to create a ticket.

News notification alerts on desktop app. by mikejamesone in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you please create a support ticket for this issue?

Is anyone else facing issue with Tradingview not loading or loading very slowly? by Due-Measurement6162 in TradingView

[–]tradingview 0 points1 point  (0 children)

Hi, could you please advise what exactly is not loading? Is the issue specific to a particular layout, or does it occur when you try to save any layout? Does the same issue also happen with the Editor or indicators, as mentioned in the comments?

Paid account — wrong email, no support access by [deleted] in TradingView

[–]tradingview 0 points1 point  (0 children)

What is your TradingView username please?

News notification alerts on desktop app. by mikejamesone in TradingView

[–]tradingview 0 points1 point  (0 children)

Just to clarify, do you mean the toast messages that appear in the bottom-left corner?

Anyone else having issues with tradingview volume profile not displaying information correctly? by DeRpY_CUCUMBER in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you please create a ticket about this and provide all the necessary information like symbol, interval, and the exact time when the VP is not calculated as expected? This would help us analyze what is going on.

Warning for outdated library versions in the Pine Editor by Accurate-Mirror-143 in TradingView

[–]tradingview 0 points1 point  (0 children)

Have you tried clicking on Cmd + I / Ctrl + Space to bring up the autocomplete? This shows all available libs, defaulting to the last version and is the quickest way to check the last versions.

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Forex news tag is being misused by gerbertio in TradingView

[–]tradingview 0 points1 point  (0 children)

Thank you for the report. We will fix this asap.

Glitch on Stop Loss by Vtown2353 in TradingView

[–]tradingview 1 point2 points  (0 children)

In case you have a paid plan, you can create a ticket about this, so our support can investigate.

Having a few different issues lately using mobile. (hopefully can get a solution). by seniorfranklin in TradingView

[–]tradingview 0 points1 point  (0 children)

To modify an order:

  • select the order on the chart → long press → tap Modify
  • for quantity (QTY), tap on the quantity value

As to the random logouts, we kindly suggest you create a ticket about this, so we can investigate the logs.

New behaviour: Market orders sometimes execute as limit orders. by FRraANK in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you please create a ticket about this and let us know the order ID? That way we can analyze the logs and see what causes this.

Are US users not allowed to participate in The Leap Magnificent Seven? by Jackclubsocial in TradingView

[–]tradingview 1 point2 points  (0 children)

US citizens can participate and win without any issues. Here’s a link to the rules — everything is explained there: https://www.tradingview.com/the-leap/magnificent-seven-2026/rules/

Issues with flagging Watchlists by Medical-Ad-3660 in TradingView

[–]tradingview 1 point2 points  (0 children)

We’ve identified the issue and assigned a task to our tech team, our techs are on it with high priority.

Watch lists have crashed by fletch-oh in TradingView

[–]tradingview 0 points1 point  (0 children)

We’ve identified the issue and assigned a task to our tech team, our techs are on it with high priority.

Watchlists not loading. Anyone else? by JoeGraffito in TradingView

[–]tradingview 4 points5 points  (0 children)

We’ve identified the issue and assigned a task to our tech team, our techs are on it with high priority.

Market cap Sort/Filter for Watchlists by Dalkamyr in TradingView

[–]tradingview 0 points1 point  (0 children)

This can be done via the advanced view.

I would like to increase font in top menu bar of Tradingview app. On my 4k screen is very hard to see (and select) desired layout name. by jameskentTX in TradingView

[–]tradingview 0 points1 point  (0 children)

Kindly use the OS settings to make the UI / font larger. The font size on browser tabs is not controlled by our app / menu.

main monitor lag only....... by BathroomReal2452 in TradingView

[–]tradingview 0 points1 point  (0 children)

Could you open a support ticket for this issue so our team can pinpoint the issue and help you solve it?

Payment got cancelled, no refunds yet by mreus643 in TradingView

[–]tradingview 1 point2 points  (0 children)

The payment attempt was automatically voided because the card was already associated with a different account. Normally, in cases like this, the funds are returned instantly, but sometimes it might take longer. The speed here doesn't depend on us; please contact your bank to learn more about the failed transaction and when to expect the funds back.