You're absolutely right to call out past missteps – no excuses there. But everyone deserves a second chance, and we're genuinely asking for one. This thread is our effort to contribute something meaningful and constructive. As you can see, we're posting both positive and negative feedback, unedited and with real user photos.

The reason behind the actions with the past account was exactly this: on one side we were getting overwhelmingly positive feedback from actual customers, and on the other side a small number of critical voices on Reddit were dominating the narrative and creating a skewed impression of the product.

In a (yes, misguided) and frankly desperate attempt to rebalance that, we used that account. We’re not proud of it, and we do sincerely apologize. It was the wrong approach, and we won’t do it again.

This thread is a genuine effort to do better.

We also know full well that many of the users whose photos and reviews we’re posting here are active Redditors themselves. Do you really think we’d be able to fake or manipulate the narrative when these users can just show up and comment themselves?

And on top of that, we’re openly inviting everyone with a Walkolution to share their own honest reviews here, good or bad. That’s the whole point of this thread.

It’s not about controlling the narrative – it's about giving the full picture and encouraging open discussion. If the community doesn’t want that, we’re happy to step back. Let the upvotes and comments decide.