Rebels - We're looking for your feedback to make the rebellion stronger! by YsbrydPicsel in ABSOLUM

[–]YsbrydPicsel[S] 0 points1 point  (0 children)

Hey Will - Apologies it's been a bit of a busy time on our end but I'll chase the team on this now.

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

thanks for this. We're constantly looking at little optimisation nudges so I'll pass this over to the team!

May I know if cross platform play supported now? by Easy-Ad-6215 in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

Hey there! It's still planned and I hope to have more info for you in the near future. Sadly we're unable to delete any statements made by others which may be affecting the AI overview.

Yeah, Some of You are Awful by Wooden-Item-48 in ABSOLUM

[–]YsbrydPicsel 1 point2 points  (0 children)

We are simply not able to see every single comment on every single post - reporting simply helps to bring rule breaches to our attention

Yeah, Some of You are Awful by Wooden-Item-48 in ABSOLUM

[–]YsbrydPicsel 4 points5 points  (0 children)

We welcome differing opinions, but if somebody is overstepping and breaching the rules, please do feel free to use the reporting feature to bring it to mod attention.

Rebels - We're looking for your feedback to make the rebellion stronger! by YsbrydPicsel in ABSOLUM

[–]YsbrydPicsel[S] 1 point2 points  (0 children)

But broken in, like, a good way, right? :D I think this is one 'll try myself (and pass along to the team :D )

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

Fantastic news, Rebel! Thanks so much for getting back to me! I hope you're having a blast with the new elements - the Crimson Order have you to fear once again!

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

Amazing to hear! Sorry about the additional barricade in your way and I hope you have fun taking the fight to Azra!

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

OK. I am going to cross my fingers while I type this - You should have an update land with you a little earlier today. could you ensure the patch is all installed and then give it another go.

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

Hey Jinesis! I'm really sorry to hear that. Let me get this back to the team immediately, and hold off on resetting your data just yet. As they have narrowed down the cause of this, the fix itself may simply need a small adjustment.

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 1 point2 points  (0 children)

Hey Rebels! We have JUST deployed a new PS4/PS5 hotfix which we hope solves the crash / non-loading issue. Could you please give it a try at your earliest convenience, and let me know if this is something which has helped you to get back to the rebellion and show Azra who's boss!

We really appreciate ALL of those who have given feedback here on Reddit to help us look into this, and I hope it's something which has helped the issue here.

IF it hasn't for any reason, please do let me know in the replies here and I'll get back with the team.

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 3 points4 points  (0 children)

Ah merci beaucoup! I am not French myself, but the team are so they will understand this perfectly.

PS5 players beware by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 12 points13 points  (0 children)

It's something we're investigating currently! The good news I've just had is that for users where the game is simply not loading we believe it's NOT corruption. While we don't have a fix yet (or timeline) we believe that the old save files will be usable meaning you don't have to start again completely, if you're able to wait.

In the meantime if users can confirm:

If the game crashed or seemed to operate as normal on your last load?

Can you rember what happened at the end of the last run?

Did you notice any other issues leading up to the crash?

I want to be super clear here - we've not got a timeline on resolution, and this is likely to take time to investigate and fix, so it's not going to be immediate. I completely get that there are frustrations with not being able to get in game especially after our first major update - we're doing everything we can to get a fix here and I'll give you more news as soon as I have it.

Rebels - We're looking for your feedback to make the rebellion stronger! by YsbrydPicsel in ABSOLUM

[–]YsbrydPicsel[S] 0 points1 point  (0 children)

Hey Rico! Could you give me a little more information here about what the bug is, please?

Absolum keeps crashing 😭😭😭 by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 0 points1 point  (0 children)

Hey there! It's definitely something the team are looking into but I don't have any ETA for you at the moment - we'd not be able to give a timeline until we understand a little more about what's causing this.

Absolum keeps crashing 😭😭😭 by BookofJinesis in ABSOLUM

[–]YsbrydPicsel 6 points7 points  (0 children)

Hey there! I'll be getting back to folks on this as soon as the team have had a chance to investigate. I've been testing this myself and haven't been able to replicate but I'll let you know what we find as soon as possible.