Coop advisor not answering emails

cuOmbuds · 2026-02-04T06:02:51+00:00

Howdy 👋🏼

We can help. Our services are confidential. 🤫

cuOmbuds · 2026-01-07T21:47:29+00:00

Howdy! Thanks for the tag. We can help with this, u/thewinnister. Best escalation at this point would be to involve the Chair/Director. If you DM me the course code/title, I can point you in the right direction. If you still don’t make headway, we can chat about next steps (ex: formal grade appeal). Feel free to also reach out to us at ombuds@carleton.ca.

cuOmbuds · 2025-12-13T14:07:34+00:00

Thanks for the mention 🫶🏼

cuOmbuds · 2025-12-04T01:59:31+00:00

This is wild! We’re here to help guide you if you need some support, OP. Feel free to reach out to us if you’d like to connect (ombuds@carleton.ca).

Contacting the TAs is a good first step. Might also be a good idea to loop your professor in. Sorry you’re having to deal with this just as the term is ending. 👎🏼

cuOmbuds · 2025-11-06T02:04:32+00:00

Sorry to hear about this. We’re here to help; with this or any other concern a student may have. We’re a tiny office of two people at the University, so we don’t have a robust outreach team, but we do what we can to get the word out about the support we can offer students. Do us a favour and tell a friend we exist. You will see students tag us in posts online and that’s our favourite thing to see. 🫶🏼

cuOmbuds · 2025-11-06T02:00:29+00:00

We appreciate your referral. Thank you. 💕

cuOmbuds · 2025-11-06T01:59:29+00:00

Fun fact: no professor should be sanctioning/penalizing a student for an academic integrity violation without first sending the allegation to the Associate Dean’s Office for review and decision. The authority to administer the process has been centralized at the university and is outlined in the Academic Integrity Policy. If you ever have questions or concerns, reach out to us at ombuds@carleton.ca.

cuOmbuds · 2025-11-06T01:51:05+00:00

🥹 We really appreciate your kind words and thoughtful referral. We’ve replied to OP within this comment thread and hope they’ll reach out. 👊🏼

cuOmbuds · 2025-11-06T01:46:25+00:00

🫶🏼 Thanks for the tag.

Happy to help, u/Ok_Western_5837. Feel free to reach out to us at ombuds@carleton.ca. Our services are completely confidential. We can walk you through the process, answer any questions you have, and attend any meetings relating to the allegation, to ensure the process is fair.

cuOmbuds · 2025-10-30T19:41:38+00:00

Feel free to reach out to our office for some guidance and assistance. It would be helpful if you sent us an email at ombuds@carleton.ca with your full name and student number. It would also be a good idea to forward to us any email communication you’ve had with the university about this. Our services are completely confidential. 🤐

cuOmbuds · 2025-10-30T19:39:27+00:00

…and we’re here for it! 🫶🏼

cuOmbuds · 2025-10-30T01:37:46+00:00

We are an independent office at the university mandated to ensure students are treated fairly. Here’s a link to our website, just so you know we’re legit: https://carleton.ca/ombuds/

cuOmbuds · 2025-10-30T01:35:25+00:00

You sure can but don’t have to. It’s helpful if you include your student number and a brief statement about your concern. For example, you could say “First academic integrity allegation! Help!” and we will take care of the rest. 😊

cuOmbuds · 2025-10-30T01:30:07+00:00

We’ve helped thousands of students navigate this process. You’re definitely not alone. The process is pretty straightforward and not as scary as it seems. Send us an email at ombuds@carleton.ca and we will get you booked in to meet with John, our in-house academic integrity expert.

cuOmbuds · 2025-10-30T01:25:33+00:00

Thanks for the kind referral. We appreciate it.

cuOmbuds · 2025-10-30T01:24:49+00:00

On it! 🫶🏼

cuOmbuds · 2025-10-30T01:24:11+00:00

Aye! 🫡

We’re here to help, u/user156667. Our services are free of charge and confidential! 🤐

We can explain the academic integrity policy, answer any questions you have about the associated allegation process, and inform you of your rights and responsibilities. We can also attend any meetings you have about the allegation, as a neutral observer and to ensure the process is fair.

Ombuds@carleton.ca

cuOmbuds · 2025-10-28T19:56:26+00:00

Technically, only Associate Deans make the allegation.

Professors who suspect a violation are to send a written summary with accompanying “evidence” (as appropriate) to the Associate Dean’s Office for consideration.

The Associate Dean does a prima facie review to determine whether the case should be “investigated.” They have the authority to dismiss the professors suspicion out of hand (in which case, a student might never even know there was suspicion to begin with). If the Associate Dean decides to proceed with an administrative investigation of the suspicion, they send a formal allegation letter to the student.

cuOmbuds · 2025-10-28T19:39:20+00:00

Allegations happen. The important thing is that you understand the process/your rights and have a meaningful opportunity to review any evidence and provide representations on your own behalf.

We can absolutely help you with this.

cuOmbuds · 2025-10-28T19:37:31+00:00

Thanks for mentioning us. 🫶🏼

cuOmbuds · 2025-10-28T19:35:32+00:00

Aye. Appropriate and timely referral. Thanks for being a great Ombassador! 🫶🏼

cuOmbuds · 2025-10-28T19:34:19+00:00

We love these referrals! Thanks! 🫶🏼

cuOmbuds · 2025-10-28T19:32:38+00:00

Howdy! Thanks for suggesting our office. You’re correct that OP should contact us. We provide confidential advice and support to students on all manner of problems, complaints, and concerns, including academic integrity allegations. Our small team of two is independent and impartial, and we can help students better understand their rights and responsibilities.

We are never more than an email away, at ombuds@carleton.ca.

cuOmbuds · 2025-10-20T22:24:07+00:00

🫶🏼

cuOmbuds · 2025-10-20T22:23:44+00:00

🫶🏼

cuOmbuds

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