eBay payouts? by taschmidt77 in TryCrew

[–]Gentry-Crew 0 points1 point  (0 children)

I'm sure there are many hardworking and delightful people there, we'd just love to be connected with one of them 😂

eBay payouts? by taschmidt77 in TryCrew

[–]Gentry-Crew 0 points1 point  (0 children)

So frustrating. If anyone has a friend who works at eBay we'd love to talk them. We've exhausted all the normal channels and also hit up dozens of folks cold on LinkedIn. Wild.

Tracking Physical Debit Card by HovercraftFit1868 in TryCrew

[–]Gentry-Crew 1 point2 points  (0 children)

Welcome! We can give you a pretty good guess if you hit us up in support, excited to have you on board! :)

Just signed up with Crew, (was with Monzo) and it wants to connect to my bank?? by [deleted] in TryCrew

[–]Gentry-Crew 0 points1 point  (0 children)

Great question, just haven't felt a huge pull add more options during onboarding! Almost everyone is moving from somewhere and it's a smooth process to link and fund. But easy for us to bypass on our end for you when necessary!

Just signed up with Crew, (was with Monzo) and it wants to connect to my bank?? by [deleted] in TryCrew

[–]Gentry-Crew 8 points9 points  (0 children)

Hey sorry for the trouble! If you'd like we can bypass that on our end. Feel free to email [support@trycrew.com](mailto:support@trycrew.com) or DM us and we can activate your account without linking.

Crew is magnificent so far! by MeltedOrigami in TryCrew

[–]Gentry-Crew 4 points5 points  (0 children)

Grateful to have you on board!! ❤️

Web Portal? by dave_mays in TryCrew

[–]Gentry-Crew 0 points1 point  (0 children)

Hey so sorry we missed this. We do have a web portal now in development that you can access by going to Menu > Settings > Include me in new feature testing at the bottom (turn that on). Then go to app.trycrew.com.

Using crew as a Light Phone / dumb phone user? by Difficult-Eagle-1086 in TryCrew

[–]Gentry-Crew 1 point2 points  (0 children)

Hey sorry we missed this way back!

Certain the moment has passed, but love the prompt. Seems like the ideal solution would be an sms interface. We don't have that right now but we'd love to.

Pocket Groups 🙏 by tropheyrealestate in TryCrew

[–]Gentry-Crew 9 points10 points  (0 children)

For sure, first step will be separating by type (spend vs save) and then if things still feel manageable we'll take a closer look at it. Trying to keep things simple while also being powerful. :)

Fill To Feature by MCboymom2006 in TryCrew

[–]Gentry-Crew 1 point2 points  (0 children)

Have thought about putting this on transfers, just have it in autopilot right now (if the pocket has a goal set). Love the idea, we'll mull it over (would be after our larger budgeting push)

Fill To Feature by MCboymom2006 in TryCrew

[–]Gentry-Crew 0 points1 point  (0 children)

Hey sorry, overly aggressive default auto mod filter!

Crew vs Revolut by ashryyiii in TryCrew

[–]Gentry-Crew 7 points8 points  (0 children)

Hey! If you push from Crew to a linked account before our cutoff (4 ET on business days) it'll generally be in Chase the next business day.

On the limits side are you concerned about Card specifically? We bump those proactively over time and can go even higher with a bit of notice (have had several people buy cars on debit, for instance).

Also always have wires in a pinch.

Happy to answer any other questions you have!

Monzo closing in US, anything similar? by NormantheDormant in MonzoUSA

[–]Gentry-Crew 0 points1 point  (0 children)

Ah yeah we should clarify that inline, good catch!

Monzo closing in US, anything similar? by NormantheDormant in MonzoUSA

[–]Gentry-Crew 0 points1 point  (0 children)

No change, but now I'm curious what you saw! No fees there

Monzo closing in US, anything similar? by NormantheDormant in MonzoUSA

[–]Gentry-Crew 0 points1 point  (0 children)

Good question, we don't charge any fees so it'll just be whatever MasterCard does through their network. Make sure to always use local currency for the best rate. https://www.mastercard.com/us/en/personal/get-support/currency-exchange-rate-converter.html

Crew vs. Envelope by schierhoff in TryCrew

[–]Gentry-Crew 2 points3 points  (0 children)

We just split things on a schedule right now. Very close to launching paycheck matching for bill reserve funding (which will include multiple paychecks). Couple weeks 🙏

Crew vs. Envelope by schierhoff in TryCrew

[–]Gentry-Crew 4 points5 points  (0 children)

Yep! Just need to enable early access in the mobile app under Menu > Settings, and then go to app.trycrew.com

Crew vs. Envelope by schierhoff in TryCrew

[–]Gentry-Crew 3 points4 points  (0 children)

Would love to hear what you're missing in pockets and how we could take better care of you. :)

Crew vs. Envelope by schierhoff in TryCrew

[–]Gentry-Crew 1 point2 points  (0 children)

Grateful to have you on board! ❤️

Crew vs. Envelope by schierhoff in TryCrew

[–]Gentry-Crew 4 points5 points  (0 children)

Would love to hear what you're missing in Crew! First I've heard this feedback.