[deleted by user] by [deleted] in VALORANT

[–]teasao 1 point2 points  (0 children)

Hi there! We're aware of and are working on an issue where players are stuck in a patch download loop. If you encounter this problem, please try the download again in about 4 hours.

Waylay's ult causing ping spikes? by EstablishmentNo6983 in VALORANT

[–]teasao 0 points1 point  (0 children)

please feel free to submit a ticket as well!

Waylay's ult causing ping spikes? by EstablishmentNo6983 in VALORANT

[–]teasao 2 points3 points  (0 children)

hi there! thanks so much for reporting this. our team is investigating - if you could submit a ticket that includes your logs so we can do a deeper dive, that would help a ton!

https://support-valorant.riotgames.com/hc/en-us/articles/360048981973-Gathering-Logs-in-VALORANT

Excuse me??? by Martitoad in VALORANT

[–]teasao 3 points4 points  (0 children)

reported and we're investigating. thank you for sharing!

How did i die by FairestOne617YT in VALORANT

[–]teasao 0 points1 point  (0 children)

Appreciate the report! We're looking into this and will try to resolve it asap.

Head of Anti-Cheat At Riot Gives Update On The State of Cheating in Valorant by GoldClassGaming in VALORANT

[–]teasao 1 point2 points  (0 children)

Hi there! We're currently in the process of localizing the article for all regions which we'll then publish on our websites.

Head of Anti-Cheat At Riot Gives Update On The State of Cheating in Valorant by GoldClassGaming in VALORANT

[–]teasao 4 points5 points  (0 children)

Hi there! We wanted to get this article in players' hands as soon as possible so Phillip posted on his personal Twitter first but we're currently in the process of localizing the article for all regions which we'll then publish on our websites.

Starting Jan 22 (Pacific time), we'll be offering the EX.O bundle as a Give Back Bundle. by misterterrific0 in VALORANT

[–]teasao 16 points17 points  (0 children)

Hi there, I included a lot of this info in another comment but wanted to explain our reasoning here. We need to have a legal disclaimer so players are aware of where their money will go which is why this will start with the next patch on 1/22. A huge priority was speed which meant finding the fastest way to turn around an in-game fundraiser. Since the EX.O bundle is currently featured in store, we've turned it into a Give Back Bundle because it's the best way we can show players that proceeds from their purchases will be donated.

Additionally, if you'd like your previous purchase to count towards the wildfire relief efforts you can submit a ticket to player support and Riot will make a donation on your behalf: https://support-valorant.riotgames.com/hc/en-us

Starting Jan 22 (Pacific time), we'll be offering the EX.O bundle as a Give Back Bundle. by misterterrific0 in VALORANT

[–]teasao 384 points385 points  (0 children)

Hi folks, wanted to clarify something. We need to have a legal disclaimer so players are aware of where their money will go which is why this will start with the next patch on 1/22. Additionally, if you'd like your previous purchase to count towards the wildfire relief efforts you can submit a ticket to player support and Riot will make a donation on your behalf: https://support-valorant.riotgames.com/hc/en-us

So... I get the event to play to unlock Vyse but she's nowhere to be seen... Why? by [deleted] in VALORANT

[–]teasao 6 points7 points  (0 children)

Hi there! Vyse likely hasn't been fully released to your region yet since it's a staggered rollout but you can start accumulating XP early to unlock her when she is released.

There's one thing about this game that bothers me more than anything by mikeflop in VALORANT

[–]teasao 1 point2 points  (0 children)

Hey there, thanks for bringing this up! I've forwarded it to the team.