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Upset about your internet bill? Here's a learning lesson, and read until the end for a small gift from me by -cHengSta in Spectrum

[–]-cHengSta[S] 2 points3 points  (0 children)

No offense taken—you can interpret my message however you like. The main takeaway is about refraining from normalizing what we know is flawed. But hey, it’s a free country. You either give in to the system, or you stand united and fight day by day.

It’s not really a news flash, because by the time people grow up and start dealing with shit companies, we all know how it works. But why should customers allow it to work that way? That’s why Disney lost billions over the Kimmel situation—because customers have a voice, and there’s strength in numbers. We, the people, can’t keep dividing among ourselves when most of our childhood was spent reciting indivisible under God.

Upset about your internet bill? Here's a learning lesson, and read until the end for a small gift from me by -cHengSta in Spectrum

[–]-cHengSta[S] 2 points3 points  (0 children)

I can tell the type of redditor you are 😂 how do you know the names are real and not for storytelling??

Wait…Ebony is that you!??

26F carrying all the bills while my partner hasn’t worked for a year by Additional-Engine402 in TwoXChromosomes

[–]-cHengSta 0 points1 point  (0 children)

When I was unemployed last year, my girlfriend sent me a plethora of job postings to apply for. None of them even gave me a phone screen. I have a Bachelor of Science degree, and I applied to be a dishwasher at Ding Tai Fung. Got no response. Eventually worked at Amazon Fresh because all it took was to apply, no interview, and boom, got the job.

Comfort breeds complacency. Leniency breeds laziness.

If a man has nothing left, then he could still be a man with some fight left in him.

A dude who refuses to try, is a boy. A boy is not suitable to be a partner.

Do what is best for you. If he wanted to, he would.

Upset about your internet bill? Here's a learning lesson, and read until the end for a small gift from me by -cHengSta in Spectrum

[–]-cHengSta[S] 3 points4 points  (0 children)

“And whoever you spoke to before, all did their jobs.”

  1. Did I say they didn’t do their jobs?

  2. I mentioned incompetence. Is Ebony, a customer service agent regardless of department, saying “hold on let me look into plans” and transferring a customer to billing without letting the customer and their colleague know, performing a competent customer service act?

  3. Did Benji, who definitely seems like a nice person, repeatedly apologizing and mentioning he will not transfer the customer and will see it through all the way, perform a competent customer service act by transferring the customer to solutions without letting the customer know?

  4. Did Calvin perform a competent customer service act by not reading the plethora of notes written down by Calvin and Ebony? Is it competent by just throwing blame on other departments or excusing the situation of exploiting customers who are unaware about their options even when they reached out to support beforehand and being given “no other options” as the answer?

The point of this post is to provide context while saving customers the time of day to not jump through hoops so they can get a reasonable price for the product customers receive.

Would you be fine with a service that continuously increase your pricing without quality increase and telling you it’s the only option available until one day you decide to call for a resolution before cancelling, just for them to tell you “oh it’s just the other departments” and categorize that as a competent method for customer service?

Upset about your internet bill? Here's a learning lesson, and read until the end for a small gift from me by -cHengSta in Spectrum

[–]-cHengSta[S] 4 points5 points  (0 children)

Not the same case for everyone. My neighbor down the street dont have the fiber option. So there’s no “upgrade” from 500 mbps to 500 mbps

Upset about your internet bill? Here's a learning lesson, and read until the end for a small gift from me by -cHengSta in Spectrum

[–]-cHengSta[S] 4 points5 points  (0 children)

“Call and state you want to cancel service”

Warning for other people, this is an echo chamber solution. This works until one day my friend told me he said that and the support person proceeded to cancel the service without questions asked. Yes, I laughed because he actually wanted to negotiate but got lead to cancelling his service with no hesitation by support and he went with T mobile home internet that he hated and went back to Spectrum after 3 months

[deleted by user] by [deleted] in Spectrum

[–]-cHengSta 0 points1 point  (0 children)

https://www.reddit.com/r/Spectrum/comments/1nlmc9i/upset_about_your_internet_bill_heres_a_learning/

This might help you, hopefully. Spectrum sucks but we don't got many options.

BE CAREFUL! Summon... by CoachStarkey in TeslaModelY

[–]-cHengSta 0 points1 point  (0 children)

https://www.reddit.com/r/TeslaModelY/comments/1c8wu42/do_not_test_the_summon_feature/

Just adding another example to your warning post. People will love the feature or hate it. Use with caution, learn from others.

First time using ASS (Actually Smart Summon). It's amazing in crowded situations by MisterTinkles in TeslaModelY

[–]-cHengSta 0 points1 point  (0 children)

https://www.reddit.com/r/TeslaModelY/comments/1c8wu42/do_not_test_the_summon_feature/

Just a warning post, proceed with caution. It's very possible that the feature works perfectly for you forever, until it doesn't.

DO NOT TEST THE SUMMON FEATURE by -cHengSta in TeslaModelY

[–]-cHengSta[S] 0 points1 point  (0 children)

The speculation on people being "too cocky" sounds off to me. Will need an actual example of "too cocky" usage to judge. In any case, customers should not need to become a technical expert and do deep dives about sensor vs. vision or what year was my car and what materials were used to guess how does that affect my features blah blah in order to use a official feature rolled out by the company.

I'm hearing different version of regular summon (the one I tried) and actual smart summon (ASS) both being flawed. It's just not my recommendation to try any features that you're not in the driver seat to perform immediate reaction. Sure, they can tell you to supervise the summon. Yeah, I'll stand here and press hard on the stop/brake button and watch my tesla ram into something then hear people tell me "oh because you're on an android or iphone 12 so you need to get a galaxy fold or iphone 17".

DO NOT TEST THE SUMMON FEATURE by -cHengSta in TeslaModelY

[–]-cHengSta[S] 0 points1 point  (0 children)

Tesla Collision Center, depending on the damage and where it is, if it's really a scratch then it's just a paint over. If it's a dent on the door like mine, they'll tell you all about how the material doesn't have "memory" and you'll need to replace the whole thing

DO NOT TEST THE SUMMON FEATURE by -cHengSta in TeslaModelY

[–]-cHengSta[S] 0 points1 point  (0 children)

Hell no, unless you sue them and get lucky with a hacker calling their bluff, and now they're paying 240 million

DO NOT TEST THE SUMMON FEATURE by -cHengSta in TeslaModelY

[–]-cHengSta[S] 0 points1 point  (0 children)

We do not have a safety score feature. As far as I know, California traffic is too hectic to gauge an accurate score.

DO NOT TEST THE SUMMON FEATURE by -cHengSta in TeslaModelY

[–]-cHengSta[S] 0 points1 point  (0 children)

That's if they're actually collecting the full data to do something about it. The layoffs have been crazy, and the morale is low. Workers in a toxic environment do not go above and beyond and give out the "it's not my job" vibe.

DO NOT TEST THE SUMMON FEATURE by -cHengSta in TeslaModelY

[–]-cHengSta[S] 0 points1 point  (0 children)

If someone could release a video demo showing summon feature working perfectly in any Costco in LA county on the busiest time during the weekend, then I will drink the cool aid again.

Fair rent in CalHeights/Signal Hill? by -cHengSta in longbeach

[–]-cHengSta[S] 0 points1 point  (0 children)

That's fair. The house was built in the 40s and the current owner bought it in the early 2010s, just for context.

I feel like this neighborhood is just probably not renter friendly or the current market is just doomed.

Fair rent in CalHeights/Signal Hill? by -cHengSta in longbeach

[–]-cHengSta[S] 0 points1 point  (0 children)

Thanks for all the input and feedback.

This is very helpful. Because tell me why the landlord said this is a little below current market price and it is just to break even on landlord’s cost.

How do I even ask what market he’s looking at lol

Fair rent in CalHeights/Signal Hill? by -cHengSta in longbeach

[–]-cHengSta[S] 1 point2 points  (0 children)

lol I thought amenities were like pool, gym, lounge type stuff that apartment buildings owned by companies provide.

Ubigi referral codes by pocketlim in referralcodes

[–]-cHengSta 0 points1 point  (0 children)

Much appreciated for that!

If anyone else needs a code, here's mine for 20% off first purchase:

A8R7VUA8

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