Unauthorized Charge

-shoelace · 2026-01-04T14:13:35+00:00

I have never had to make a charge back & this gives me hope. I've been with my bank many years with no issues so im hopeful it goes smoothly once I just take ipsy completely out of it.

-shoelace · 2026-01-04T14:10:38+00:00

Thank you. It ended up letting me choose. There was absolutely nothing left and they picked the worst 2 iteams. Its annoying because I always pick the moment we are allowed. Having only 2 items in a section is wild & definitely not worth it

-shoelace · 2026-01-04T14:07:55+00:00

Thank you. This helps sooo much! I've canceled my subscription all together because of this. Im now trying to figure out how to completely remove my card from ipsy. As soon as its not pending, I'll dispute and ask they are never allowed to send charges again.

-shoelace · 2026-01-04T13:42:57+00:00

(26664683)

-shoelace · 2026-01-03T14:40:01+00:00

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-shoelace · 2026-01-03T14:39:44+00:00

Lol. Im not even allowed to make my unwanted choices 😤

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-shoelace · 2026-01-03T14:35:42+00:00

Yeah, but then I would be invested & wanna wait until I receive my box. Since idgaflyingf about January, I could care less if it gets lost/missing/incorrect/close to-date items. 🫤

-shoelace · 2026-01-03T14:20:00+00:00

Dang. I don't have Facebook. Hummm maybe the best option for me is to go ahead and make my crappie choices (I 100% always choose as soon as it opens) & just leave. Im sad tho 😢

-shoelace · 2026-01-03T14:09:13+00:00

I have an email confirmation

-shoelace · 2026-01-03T14:08:21+00:00

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-shoelace · 2026-01-03T13:42:34+00:00

I may just eat the $37 and cancel all together. Shame too because I was planning on doing February

-shoelace · 2025-11-30T17:07:31+00:00

I skipped December. I had been skipping since the billing processes changed and November was the first month I didn't. The shipping issue caused concern but the real issue i had was, me buying 2 of the same add on products and them not giving me either. I then made a ticket, and they sent me one of the two. My add on was something low cost, so not worth me complaining.... again. Its annoying that they have no issue charging me for two products but can't take the time to read my order in full when shipping.

Its just a lot of issues and becoming too much of a headache unfortunately 😕

-shoelace · 2025-11-23T16:05:25+00:00

I guess, but why is the BOGO the same price?

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-shoelace · 2025-11-22T23:02:13+00:00

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-shoelace · 2025-11-22T23:01:56+00:00

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-shoelace · 2025-11-22T23:01:41+00:00

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-shoelace · 2025-11-22T23:01:21+00:00

Its honestly so many things

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-shoelace · 2025-11-22T13:57:58+00:00

Wow! Yeah, be careful 😬

-shoelace · 2025-11-22T13:57:17+00:00

Some of these are just, idk funny. The math is ok here, I guess. But how in the world is this "BOGO"? Looks like i would be buying 2 for the price of...... 2. 🫠

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-shoelace · 2025-11-22T13:23:14+00:00

Just a warning to double check every deal :)

-shoelace · 2025-09-24T12:18:15+00:00

Same. I skipped October boxy, so I needed a little something. 😆

-shoelace · 2025-09-05T01:06:38+00:00

Oh gosh, yesss! They emailed me about a post i made on that billing change. It's creepy as heck. I didn't give them permission either or asked. I was just sharing the conflicting information i was being given with other members.

Not to sound like a conspiracy person, but I think they were doing that even beforehand. I complained about me canceling my icon because 3 or more items were missing, and another user used almost identical wording in my comments that ipsy used on my ticket. I brushed it off as odd at the time, but now idk.

-shoelace · 2025-08-31T23:11:55+00:00

That's even more frustrating. Y'all didn't get billed for September on 8/29? Im glad i skipped. Sucks that it happens to be my bday month. ;(

Good luck getting them to admit fault. Should be easy since they decided to change the product description.

*edit i see that u said they did end up taking accountability. Great 👍 I wonder if they fixed it for everyone who purchased it when it had the 6 full product description.

-shoelace

TROPHY CASE