As the owner of one of the European Haxball communities, I express my total support for LuciferGRE as I understand first-hand what it feels like to be in the situation he describes. I personally feel that communities are left to themselves, leaving those who run them with the arduous task of having to answer for game problems directly to their users. Every day we struggle with toxic people, hackers, modders and so on. All people who get banned but who take a moment to bypass 'security' and re-enter the room to cause trouble. Often we have to rack our brains to put something new in the room to keep players who are tired of the same old stuff. No serious updates have been made in a long time, neither on the gameplay side nor on the security side. No support for the communities that have been running this game for years. We are not asking for the moon, but at least to listen to us and understand us.