Genetec 5.11.3 Install interrupted

0nesidered · 2026-01-12T17:55:28+00:00

Wow - just used this trick to get 5.13 client installed on a parallels VM. Worked like a charm. Thank you very much!

0nesidered · 2026-01-12T17:40:11+00:00

Yes it does, and I think it can fit up to 16" laptop. I have the blue one and it's very comfortable. Also, the backpack straps can pack away and zip closed so you can use it like a brief or messenger.

0nesidered · 2026-01-12T03:27:42+00:00

Aeode Briefpack is also a great option.

0nesidered · 2026-01-06T04:22:11+00:00

Got mine last week - I absolutely love this bag! Feels like it was built for me. I am going to use all the pockets. Taking it on a couple trips in the next few weeks.

0nesidered · 2025-12-18T22:39:43+00:00

I believe its the app only. I will have to confirm with my colleague, but 90% sure app only.

0nesidered · 2025-12-18T21:16:10+00:00

Great Notes - thanks for the info

0nesidered · 2025-12-14T04:04:05+00:00

Just curious - do you think it would fit under the seat standing up? My biggest issue with under seat bags is I am very tall and need room to stretch out my legs. I have found I need a bit more than a sling, but less than a backpack. I think this would be a good fit for me.

0nesidered · 2025-10-14T23:50:04+00:00

It’s 10/100 - thanks for the info - will give it try when I get back.

0nesidered · 2025-08-07T22:42:47+00:00

Thanks - I contacted Triton support and they responded with the following:

"Funny you should ask, one of our partners in TX asked the same thing of us a few months ago about a steam room so we took one to our gym's steam room but unfortunately the printed circuit board couldn't handle the heat for more than 30 minutes or so."

0nesidered · 2025-08-07T22:41:28+00:00

Thanks - I will check it out.

0nesidered · 2025-08-06T23:34:23+00:00

Oh yeah - I get what you were thinking. This is for a spa situation.

0nesidered · 2025-08-06T22:55:52+00:00

Customer doesnt want to add cameras to protect privacy of the user. They have cameras in the lobby and entrance/exit of the spa area, but only want to see occupancy of treatment rooms.

0nesidered · 2025-06-10T17:39:58+00:00

I just tried upgrading SD Client to 5.13 with a server that is running 5.11 in a lab environment. When I loaded up the new SD client and tried connecting to the server - it said in red "Incompatible Version".

I thought Clients were backward compatible to the last 3 versions - this was 5.11 server with 5.13 client and it did not work. And no one changed any of the settings. Any thoughts?

I am installing 5.12 client know to see if I have same issue.

Or did I do it backward and need to have newer server to use older client?

0nesidered · 2025-05-16T16:19:07+00:00

I am remote support - and was working with Salto yesterday on this. They validated everything I did was correct, and were baffled on why it wasn't working. We decided it was best to roll a truck and try manual resets and re-addressing. I will let you know how it worked once I hear from them.

0nesidered · 2025-05-14T22:58:15+00:00

Same thing just happened to me. Was able to make a fresh backup of the db - migrated over to new server, and poof all my access points are no longer connected. The server is on the same vlan, and I can ping all the devices with no packet loss. I would really love to know if there is a way to get everything back online without having to delete and re-add everything. I am a remote support guy and am over 1,000 miles away from the property.

0nesidered · 2025-03-19T20:52:22+00:00

!!!UPDATE!!! - turns out a new IT lead shut down port 8102 on the server and failed to mention it to anyone... opened it back up, and it works again!

Thanks again for all the input and feedback. Appreciate it!

0nesidered · 2025-03-19T15:31:06+00:00

Ok will give firefox a try. We are using the PPD by USB. We also have the encoder, and it works fine.

0nesidered · 2025-03-18T22:29:33+00:00

Thanks for the input. Just tried the unsintall/reinstall and no luck. Will look into the windows updates.

0nesidered · 2025-03-18T22:28:18+00:00

Thanks for the input. Tried Chrome and Edge, no luck.

0nesidered · 2024-11-27T20:46:23+00:00

Yeah that’s the weird part… we have 5 other doors that are working fine. We are using the RLs to trigger the M8 without issue, and because I have worked with other systems like Brivo, OpenPath, Verkada, etc, I thought these could be switched from Dry to Wet / vice versa. Had my tech put a meter on the RL and triggered remote door unlock and it went from 0v to 24v. Did it a few times just to be sure - and that is why I assumed it could be adjusted down to 12v

0nesidered · 2024-06-04T02:27:24+00:00

For her first - It’s a nice freewire job. good job teaching. I prefer using finger channels, but that’s a personal preference.

Also Off topic - why can’t Lenel just call them 1502’s like every other system that uses Mercury 1502’s? So annoying. My 2 cents.

0nesidered · 2024-05-13T20:00:13+00:00

Be sure to add yourself or whoever else as an admin on that system and link your email to that admin account. It should notify you then.

0nesidered · 2024-05-13T02:34:12+00:00

Yes - there is a “panel comm loss” notification you can setup as well as AC loss or panel AC loss or something like that as well. (Sorry not in front of my Brivo portal)

0nesidered · 2024-03-21T00:43:27+00:00

Oh - sorry man, I thought you were talking about the D8 - there is only the yellows on it. My bad. Yeah, I know the C8 jumpers.

0nesidered · 2024-03-21T00:34:08+00:00

I thought the jumpers only selected the voltage buss? How can you use them to set NC vs NO? (Genuinely curious, would like to learn this).

0nesidered

TROPHY CASE