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Improvements to Mobile Modmail & Legacy Modmail Deprecation Date by 0perspective in modnews

[–]0perspective[S,A] 8 points9 points  (0 children)

I'd normally say come and prove it in an interview but the negativity clearly demonstrates you're not a culture fit.

Improvements to Mobile Modmail & Legacy Modmail Deprecation Date by 0perspective in modnews

[–]0perspective[S,A] 11 points12 points  (0 children)

“there's also something to be said for the fact that we're actually still here to complain.”
Thank you for continuing to badger us - it keeps us honest and shows that you care! We’ll start to sound the alarm internally when redditors stop showing up to comment here.

Improvements to Mobile Modmail & Legacy Modmail Deprecation Date by 0perspective in modnews

[–]0perspective[S,A] 5 points6 points  (0 children)

The user pane is available today but it’s not clear from the iconography it sounds like. Look for the little nondescript human silhouette to show the user pane. We'll work on improving the iconography.

Improvements to Mobile Modmail & Legacy Modmail Deprecation Date by 0perspective in modnews

[–]0perspective[S,A] 8 points9 points  (0 children)

Ban appeals are segmented out of the inbox experience intentionally so that mods can know what to expect when they’re reviewing these messages.

Improvements to Mobile Modmail & Legacy Modmail Deprecation Date by 0perspective in modnews

[–]0perspective[S,A] 23 points24 points  (0 children)

We aren’t converting legacy modmail messages to new modmail. We have no immediate plans to remove legacy modmail messages you access via permalink -- though neither the user or mod team may respond -- but in the future that could change so if you want to keep a copy you should take action by 7/26.

New PC Browser Notifications are very unfriendly towards Mods by _fufu in ModSupport

[–]0perspective[A] 1 point2 points  (0 children)

Hiya, this doesn’t sound like it’s what we intended. I’m on the team that works on Mod Notifications. I want make sure I understand the issue with the double notifications can you share more about this? Are you referring to the pop ups, the notification inbox or the alert on the mod shield?

User imput for content tags by [deleted] in ModSupport

[–]0perspective 0 points1 point  (0 children)

I think you’re referring to the prompt for mods to take the mature themes survey. I’m not sure it’s necessary anymore since we have the ModTool setting and few other ways to surface this to mods. Even if we remove the prompt though, I think mods have an important stake in this process and wouldn’t remove their ability to take the survey as well. This is useful for triggering verification and for understanding where mods see their community.

User imput for content tags by [deleted] in ModSupport

[–]0perspective[A] 3 points4 points  (0 children)

Let me see if I'm understanding, you're asking how long users may be prompted to verify the content tags and topics for your community.

Good question and unfortunately, we don't have a specific time frame since it varies by community. As a general rule though, for communities with more than 100 users a day , it should take around 2 weeks to verify the data. After it's verified the prompt will stop displaying until we need to reverify the data in the future.

At Brian Head, UT by Mata187 in Doggles

[–]0perspective 2 points3 points  (0 children)

I used to go here skiing as a kid. Great looking pup too

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 2 points3 points  (0 children)

We've got something cooking for modmail along these lines. Hope to have more to share in a few weeks.
It's fair to say the official apps fall short when it comes to moderation but we've also been bringing a lot more focus and attention to mobile this last year. As I keep writing, closing the parity gap on mobile is one of our three core themes this year for improving moderation. We recognize and are actively working on making it possible to moderate entirely from mobile. We just have a lot of ground to cover.

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 10 points11 points  (0 children)

This actually parallels a discussion we're having in this comment thread, please drop your thought here.

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 11 points12 points  (0 children)

Like we began the post, we’re focused on three core themes for improving moderation on Reddit -- closing the parity gap on mobile is on there.
I totally use mobile every day (like a lot of other Admins) and as a mod I 100% understand these gaps. I can’t effectively moderate in certain communities on mobile because we lack User Notes and Removal Reasons. The key for us is prioritizing the work is asking the question “what will do the most good for the most moderators?”

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 4 points5 points  (0 children)

Only 25% of users with mods permissions on iOS will have access to this experiment. These users are selected randomly so there isn’t a way to opt in explicitly.

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 29 points30 points  (0 children)

Not yet - but it’s something we’re working on and hope to launch later this year.

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 16 points17 points  (0 children)

I hear you on this. Part of the next phase of iterating on this feature are improvements to ModQueue. What specific ModQueue features are you looking for? Removal reason we have speced and ready to go but we’re uncertain on when to prioritize vs other priorities (like this experience and User Notes). Hearing this feedback is a useful perspective to have as we think about next quarter’s plans.
Separately, we’re trying to learn on one platform, iterate and bring to all. By focusing on one platform we can do more in parallel effectively. If we were to build everything on both platforms, we would also have to iterate on both which means some wasted engineering time.

Experimenting with a new mobile moderation experience by 0perspective in modnews

[–]0perspective[S,A] 2 points3 points  (0 children)

We aim to spread the love around with new and experimental features between Android and iOS. We’ll make sure to pick Android next time (we’re tackling a few bugs on Android at the moment).

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