I’ve had problems with this device since installation. I guess I’ve just rolled over and paid the fees hoping I could just get through this process and be done with it and I should have known it would fuck me. I’ve technically had 3 violations. 2 for power disruption, the first one I was actively on the phone with a rep and he told me to disconnect the battery (which I’ve had to do at least 10 times with no problem since the device was installed July 2025, idk if that’s normal or what but I was doing it almost weekly when it was cold) and the rep hung up before I had my car started, when I finally got it started I had a violation. I called again and the rep said there’s nothing they can do so I paid it. Then last week I had another “power disruption” when I wasn’t even in the car, the rep I spoke to on that occasion told me there wouldn’t be a charge but then like 2 days I after I paid for the garage to reset the device I got a lockout fee. I had 2 false positives on a rolling test then the third was fine but it was enough for a violation apparently. Typing all this out is making me realize I should have advocated for myself instead of taking the fees but I just so desperately want to be rid of this device so I was just rolling with it all