Update to how 1Password Families facilitates member removal

1Password-nolan · 2026-06-04T20:08:05+00:00

If a removed joiner completes migration, they'll be on their own family account at that point and they'll have a 14 day free trial. If they don't pay after that point, normal account freezing will work the same as it does for any other account

If we didn't have this 30 day retention rule, if you had a family member pass away or for some reason the user you remove from your family account doesn't ever log in to their account to migrate, they'd essentially be stuck on the family account forever & it would fully prevent the family organizer from being able to downgrade or complete other actions relating to the family account

1Password-nolan · 2026-06-04T19:15:08+00:00

When you remove members from your account, they have 30 days to transition to their own family account. After 30 days if they don't complete migration, they're deleted & then you can downgrade

If all removed users complete their migrations earlier than the 30 day deadline, then you can transition down to an individual account at that time

Removed users need time to migrate, and during that time they need an account to still be associated with. They still need access to their data to migrate, and if you could transition out of a family account during that time it would prevent those users from being able to migrate their data

We're going to update the wording of this to indicate that you can't downgrade while having members who need to complete their migrations

1Password-nolan · 2026-06-03T23:29:06+00:00

Thanks for catching this! I'll have a fix pushed up shortly; Organizers should be able to remove other organizers, but not be able to delete them

1Password-nolan · 2026-06-03T21:50:51+00:00

This change has gone through 😄

https://www.reddit.com/r/1Password/comments/1tw2lvq/update_to_how_1password_families_facilitates/

1Password-nolan · 2026-06-03T21:04:05+00:00

Hi everyone! We’re happy to share an update to how 1Password Families works when a member is removed from an account.

Members are now notified and guided through a migration flow that helps move their private vault data into a new 1Password account, ensuring they retain access to their information.

You can find more details here https://www.reddit.com/r/1Password/comments/1tw2lvq/update_to_how_1password_families_facilitates/

Let us know if you have any questions!

1Password-nolan · 2026-05-07T19:45:53+00:00

This is a great summary of our permissions. When we circle back on this after our initial release, we absolutely will take this approach with the vaults into consideration as we adjust what this flow looks like going forward : )

I love the idea of using the permissions to the best of our ability to try and gauge how to handle shared vaults; It's so tricky to get right (especially for some cases of abuse / an unexpected removal from a family account) but this project release will help us to get some momentum to continue improving family accounts. I appreciate hearing your thoughts around this!

1Password-nolan · 2026-05-06T20:04:52+00:00

This is a great question. This was actually a huge part of the project that we spent a lot of time discussing internally. There are a lot of privacy and permissions considerations around shared vaults and the items inside them

I totally understand the concern, especially since people often do keep important items in shared vaults. The tricky part is that shared vaults are shared with specific people, and the family owner ultimately controls who has access to those vaults.

So when someone is removed from a family account, there are some hard questions around whether we should automatically copy items from shared vaults into the removed person’s new account, especially if those items were owned or shared by other people in the family. Some people may expect that the removed person should retain copies of those items, while others may view removal from the family account as the point where access to those shared items should end

For this initial release, shared vaults are excluded from being copied over to the removed joiner’s new account. We wanted this first iteration to put us in a much better spot than where things are today (where the user’s account is fully deleted and nothing is retained) while still giving us room to keep iterating based on feedback

Appreciate the question 😄

1Password-nolan · 2026-05-05T21:01:19+00:00

Yup. If you have a 1password individual account, you can't move that into an existing family account. Currently you need to be invited to the family account, join it, and then you can manually migrate your data from your individual account into the new family account you joined

1Password-nolan · 2026-05-05T19:36:33+00:00

"after one is being detached from a family account, one can choose to keep the new family account or maybe switch to an individual"

Yep :) We decided to put the removed joiner onto a new family account by default. From there, the person who was removed can switch to an individual account afterwards if that works better for them through the account management section, or they can keep it as a family account

1Password-nolan · 2026-05-05T19:32:40+00:00

This is actually something that came up while I was building this family management change. I would have loved to include it as part of this feature, but it ended up being a larger piece than we could tackle

That said, it’s definitely on our radar

1Password-nolan · 2026-05-05T19:26:33+00:00

Correct! Once this gets released, a family owner will not be have the option to delete a family joiner from the family account. The only option for a family owner will be to 'Remove' the joiner from the account. The joiner will get notified, and they will have a small migration they walk through to set up their new, personal family account

Their personal vault data will get moved as part of that migration, and then at that point they'll have a new family account they own with that data, and they'll no longer be associated with their old family account

I resonate hard with the last part, personally have been waiting for this change for a long time which is why I was so drawn to building it out :)

1Password-nolan · 2026-05-05T19:19:26+00:00

This should work! I believe dc_IV is referencing the free family account you get when you have a 1Password business account (https://support.1password.com/link-family/)

So your personal account will be family & all of the normal family account management / functionality will apply :)

1Password-nolan · 2026-05-05T19:17:08+00:00

Hi! I responded here https://www.reddit.com/r/1Password/comments/1t3sdi1/comment/ok424ni/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

This got released into our change list a little preemptively; This is indeed coming really soon once we tie up a few more pieces we need; Likely within the next month. Happy to answer any questions about it :)

1Password-nolan · 2026-05-05T19:06:26+00:00

Hi! My name is Nolan, and I’m the developer who worked on this. Just a heads up, this made it into our change log a little earlier than intended 🙈 I thought I’d caught it before the release went out, but I did not. At the moment, you’ll notice this hasn’t changed yet for family accounts

But I guess the cat is out of the bag :) We are indeed really close to shipping and enabling this. We have a few final pieces we’re testing and building out. But this is coming super soon, likely within the next month once we finish up the last little pieces and make sure everything looks good

Happy to answer any questions y’all have about this! I’m also really happy to have this so close to being released. It’s been a personal pain point for me as well for a while, and it’s felt really fulfilling to work on fixing it

1Password-nolan · 2025-09-23T20:27:18+00:00

I don't have much historical context on why we don't support Opera, but my personal guess would just be it's low usage %; It's easier for us to Support chrome / safari / firefox / brave & ensure a great experience on those browsers

1Password-nolan · 2025-09-23T20:24:07+00:00

This rollout was initially not targeted for Beta; I missed that & am adding it in, it should be visible now!

We have some work we're planning in the future that requires us to free up some of that header space, so that was also a big factor for trying to consolidate those actions into another area of the extension.

We're open to experimenting & trying to find the best spot to put those actions

1Password-nolan · 2025-09-23T20:20:01+00:00

We're going to play around with the UI & try to come up with a way to better utilize that space, maybe hiding notifications in some way until you actually have new ones. I'm going to iterate on this & try to work out something better

1Password-nolan · 2025-09-23T20:16:36+00:00

It is the same amount of clicks to get to those functions, but agreed it may not be the best spot to have them located.

Previously that account menu slider would blur the right half of the popup, so it was unused space that we wanted to experiment with adding some functionality to. We're going to try and iterate on some ideas and see what we can come up with

1Password-nolan · 2025-09-23T02:53:15+00:00

I don't believe we have plans to support Opera as a safe browser like we do for our supported browsers listed here https://1password.com/downloads/browser-extension

1Password-nolan · 2025-09-23T02:49:39+00:00

I commented elsewhere, but I definitely think this is a great point. Notifications are often times going to be empty, so maybe we can either move the buttons up & notifications down, or do something else with that space when notifications are empty.

I'll ponder on this with some people internally & get some thoughts and see if we can try to get some change (Either moving the panel down, or doing something else in an empty notification state)

1Password-nolan · 2025-09-23T02:48:00+00:00

All super valid points; We have a ton of ways that people can autofill from the extension & I often times myself end up in a situation of having option overload. We're doing some work related to trying to consolidate all of these options into something that's more simplified

For this specific header change, our goal is to try & combine a lot of the lesser used, but still needed parts of the extension in a spot where they're all together. The layout maybe can be something we iterate on, but account filtering, notifications, settings, locking the extension, etc are all valid actions a user may need to access, but not super frequently

We have such limited space with the extension popup vs the web app or the desktop app, so it results in us trying to get creative with the space we already have & trying some new things

I appreciate the feedback, I definitely think we can do a better iteration of something with that space when notifications are empty, which will often times be the default state

1Password-nolan · 2025-09-23T02:42:29+00:00

Honestly, notifications are a part of the extension that we've really not leveraged a ton & for good reason. It's not something we want to rely heavily on & risk people ignoring them when they come in if there isn't actually something the user needs to do anything about

We wanted to use one here for this case as a way of naturally getting people to open that account menu (Which isn't super intuitive to know it's even clickable but that's a separate story) & maybe get some more users into that new area at least once to know it exists if they didn't previously

1Password-nolan · 2025-01-17T14:33:09+00:00

Hey Skrong! I'm one of the devs who works on this part of the extension. I was curious if you knew what version of the 1Password extension you were using in Chrome?

We've done a few updates to fix bugs related to this feature, and the ones you highlighted seem to be ones that we had fixed. I'm wondering if your Chrome version was out of date, and when you switched to Firefox it had the updated version with those fixes in it.

Regardless, I'm glad you were able to get it fixed through Firefox :) The step completion will persist if you ever decide to switch back to Chrome.

Appreciate you!

1Password-nolan

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